Manage and maintain the entire IT infrastructure in a Microsoft Azure Cloud environment utilizing Office 365. Research new technologies and implement these strategies to improve functionality and reduce costs. Budget for yearly IT costs and plan for upgrades in the calendar year. Manage and maintain the IPAA website as well as the IPAA Energy Education Center website. Coordinate and assist with video conferences using Polycom HDX 7001 and maintain recordings using our Polycom RSS 2000. Administer the CRM database of the IPAA membership as well as create and modify SRS reports through Microsoft Visual Studio.Key Accomplishments:- Currently heading the project to replace our outdated CRM platform with a new AMS solution- Transitioned the website to a WordPress solution with a complete rebuild in 2017- Migrated from the VMware environment to Microsoft's Azure Cloud and Office 365 in 2017- Upgraded our CRM 4.0 database to CRM 2016- Implemented a new Hosted Voice solution which replaced the outdated 3Com NBX phone system.- Virtualized our 10 physical server environment in April 2012 using VMware vSphere 5.- Implemented a complete redesign of the IPAA website in 2012 and currently revamping the IPAA website homepage.

Provided support for over 50 applications used by the National Institutes of Health, National Cancer Institute, Center for Bioinformatics. Served as the initial point of contact for troubleshooting and answering questions related to both proprietary and government developed applications. Provided phone and email applications support to both professional and amateur users and centers throughout the world on bioinformatics applications. Additional responsibilities included maintaining user accounts, assisting users in creating/modifying data search queries, and performing user acceptance testing and quality assurance on applications.

Provided end user technical support to the National Institutes of Health, National Cancer Institute. Responsible for all aspects of small systems configuration, performance, and operation which included maintenance, repair, upgrades, enhancements, and configuration of hardware, applications and operating systems in an inter-networked environment.