Kirk Hickey Email & Phone Number

Houston, Tx

Responsible for performing reviews and writing operational and financial audit reports at the Harris Center for Mental Health and IDD. Perform process mapping and compliance testing for agency's business workflows, conduct interviews with stakeholders and senior management on billing and process topics. Perform due diligence on contracted services and financial business models. Prepare monthly audit presentations to the members of the Audit Committee at the Agency's Board of Director meetings

Houston, Tx

Serve as VP-Marketing and Community Outreach for HGO Guild, the non-profit organization that supports Houston Grand Opera by operating the Guild Boutique and fundraising events. Write press releases for Guild event development, and promote the Guild's brand and mission throughout the year. Responsible for branding, marketing communications and collateral, and provide content for various outreach activities of the HGO Guild organization.

Houston, Texas Area

Performed wide variety of compliance and financial audits, including the year-end financial, deferred annuity plans, and retirement plan audits. Coordinate meeting communications with Audit Committee members and compiled audit books with relevant reports. Recommended process workflow changes to business units, and reviewed changes in retirement benefit estimates in retirement and deferred annuity audit reports.

Conducted assurance testing and sales compliance audits for the local Sales organizations. Our client includes General Sales Managers, Area Sales Vice Presidents, Account Management, Publishing and Receivables Management. Control points include SOX controls, including customer order authorization, and review of sales order contents for fulfillment quality. Recommended launch of Authorization process, relaunch of automated queries, and provided consulting to Sales as needed to improve workflow that reduced customer claims.

Middleton Sales Training, Then Dallas Tx

Represented Sales Operations on change management issues that affect sales workflow due to changes in sales policy, finance policy, credit limits and regulatory changes. Project leader for interpreting Marketing product plans to make them more salient for sales reps, explored new innovative billing options for select customer segments (e.g., seasonal billing, 5% prepayment discount plan). Won the Verizon Business Award for leading sales contacts to enable a principal white pages publishing project.

Middlton Ma Location - New York & New England

Represented yellow pages publishing company on projects developed to assist local sales vendor to achieve revenue targets and expand the local customer base. Led technical project teams to recreate the published products, worked with RH Donnelley and internal sales forces to develop specialty advertising items to promote the brand. Conducted primary marketing research research and prepared market plans for key New York and New England regions.

Jamaica, Ny - Brooklyn, Queens, Staten Island

Sold retail point-of-sale systems with monthly quota and P&L responsibility to small and medium retail customers in Brooklyn, Queens, and Staten Island areas. Specialized in food and drug accounts, bakeries, green grocers, bodegas and dairy stores, and small supermarket accounts. Developed account for 2140 integrated liquor store system, and gallon tracking for convenience store system. Trained cashiers on POS operating equipment, trained back office staff on system reports and cash management. Programmed POS equipment to customer unique specification and worked with field engineering teams to insure that POS programming was protected and secured.

Masters Of International Management, Glendale, Az Usa

Activities and Societies: Russian Club - We tried to build a website to help entrepreneurs locate firms in the Russian republic.

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General

Activities and Societies: Russian Club, German Club