Kirk Kendle Email & Phone Number

Naperville, Illinois

• Establish contact with the customer within 4 hours after the claim is filed• Assign Independent Adjusters to perform on-site inspections• Review inspection reports to determine applicable coverages• Analyze estimates to verify accuracy, request revisions if needed, then process payments to customers• Draft correspondences, including Denial Letters, Reservation of Rights, Payment Letters, etc.

Warrenville, Illinois

• Obtained details of damages over the phone or via Facetime to estimate for repairs or replacement• Empathized with customers throughout the claims process• Negotiated contractor estimates and personal property values• Utilized company approved vendors for emergency repairs, on-site diagnostics, and pricing• Exceeded company goal for positive surveys for paid and unpaid claims for 2 years running

Downers Grove, Illinois

• Provided remarkable customer service throughout every interaction• Diligently investigated all medical claims and determined reasonableness of treatment• Collaborated with medical providers, attorneys and other insurance companies• Actively coached and assisted teammates through the claims process

Aurora, Illinois

• Maintained a neat, clean, and organized store• Mentored employees to improve their sales skills and approachability• Performed daily product inventory counts and reported sales results to the district manager• Exceeded company sales goals by more than double each week

West Chicago, Illinois

• Oversaw all store operations and monitored daily sales goals• Trained current and new employees, and conducted interviews• Achieved #1 seller position in the district for 30 weeks

Taylorville, Illinois

• Recorded seed sales transactions and oversaw warehouse inventory• Fulfill sales orders and Organized up to 40 pallets of seed a day for efficient distribution to 30+ customers

• Streamlined assembly process by delegating tasks to 6+ employees • Forecasted potential problems with bin assembly and prepared for subsequent steps• Trained 10 new employees in specialized trades and power tool operation• Collaborated with a team of 4+ employees to set large parts in place

• Developed and scheduled two major building events and ten floor activities• Enforced residency rules and fines to 54 floor residents and 600+ building residents• Documented, issued, and emailed supervisors 30+ disciplinary reports