Kirk Perilloux Email & Phone Number

Worldwide

Systems Administration, Active Directory, Azure, Exchange Online, Powershell, Identity, Automation

Greater New Orleans Area

Greater New Orleans Area

Greater New Orleans Area

Established Epic EHR Support Center, developed training plan and knowledge management repository, established standard support processes, created escalation policy and procedures, developed performance metrics and defined key performance indicators to drive process improvement, held responsibility for staff scheduling, development and evaluations

Greater New Orleans Area

Regional Operations Manager (role) July 2007 – PresentManaged front line support issues for approximately 4k users with a team of 14 staff. Developed a prioritization process for operations to ensure efficient utilization of resources, coordinated deployment of hardware and software, coordinated migration of users onto MS Exchange/ AD, successfully led the relocation of 800+ users from 5 discrete locations, chaired several request for proposal selection committees including selection of enterprise service management systems, recruited and selected new employees that added value to the organization. Coordinated migration of WAN topology and installations at physical sites.OPH Interim IT Director (role) October 2005 – June 2007Directed all Office of Public Health IT Operations immediately following Hurricane Katrina. Oversaw disaster recovery operations including relocation of staff, relocation of operations, request for disaster related IT services, and recovery of over 20+ enterprise and business systems. Directed the re-engagement several large scale projects that had been suspended as a result of the disaster. Assisted in the transition of OPH IT staff into the DHH IT organization. Planned and managed IT budget of over $9M. Performed recruitment and selection activities as needed.OPH IT Business Operations Manager (role) January 2003 – October 2005Managed IT development and infrastructure including business analyst, application development, platform infrastructure, database management, backup and recovery, and disaster recovery. Planned and managed IT budget of over $16M. Participated in RFP evaluations as needed. Performed recruitment and selection activities as needed.

Greater New Orleans Area

Supervised IT Infrastructure team in day to day activities. Worked with customers to determine business needs and requirements, train and guided staff in the day to day performance of their duties. Assisted in interviewing and selection of new staff. Installed and maintained commercial software (cots), middleware systems and custom systems. Planned and reviewed backup and recovery systems, reviewed systems logs.

Greater New Orleans Area

Administer Windows Server and Novell Systems. Install hardware and software as requested. Tested and troubleshot systems and equipment as needed. Administered Groupwise email systems and Novel NDS. Assisted WAN/LAN topology migrations and deployments. Work with customers to solve business problems.

Greater New Orleans Area

Special projects including but not limited to: programming, training, logistical assessments, and consulting. Administer Windows NT server and Windows 95 operating systems. Design and support of LAN/WAN infrastructure. Design and support of asynchronous communications system. Design, program and support of client / server based information system. Conduct software training classes and individualized instruction for staff. Evaluate and recommend enterprise software.

Metairie, Louisiana

Troubleshoot hardware and software problems on SCO UNIX/XENIX, Novell Netware and Windows NT Servers. Troubleshoot hardware and network problems on a variety of network topology types including Ethernet, TR, and Arcnet. Integrate a variety of software platforms into various information systems including IBM System 38/ AS400, IBM Mainframe, VMS VAX, SCO UNIX/XENIX Novell Netware, Apple Macintosh, Microsoft DOS, Windows and WinNT operating systems. Configure LAN, WAN and remote access networks including IPX/SPX, NetBeui, NetBIOS and TCP/IP Design and program batch data conversion gateways for various platforms.