Kirk Willard M.A. Email & Phone Number

Rockville, Maryland, Us

Top Sales Producer 2021 through 2023. Top Ancillary Product Penetration at 153%● Increased productivity and revenues in multiple states and countries, including Colorado, Kansas, Missouri, Oklahoma, Illinois, Pennsylvania, Maryland, Delaware, Mexico, Chile, Peru.● Increased productivity and revenues in multiple states and countries, including Colorado, Kansas, Missouri, Oklahoma, Illinois, Pennsylvania, Maryland, Delaware, Mexico, Chile, Peru.● Outperformed quotas by an average of 20%.● Demo & sell across multiple verticals with DealerOn and its new sister company, LeadScience. Includes Franchise & Independent Auto Dealers, Powersports, and Home Services.

Rockville, Maryland, Us

Managed revenue growth strategies overseeing ~⅓ of the US. DealerOn’s Central/South American interests. Trained multiple Territory Directors in DealerOn’s platforms. Top Sales Producer 2019 through 2021. Top Ancillary Product Penetration at 142%● Increased productivity and revenues in multiple states and countries, including Colorado, Kansas, Missouri, Oklahoma, Illinois, Pennsylvania, Maryland, Delaware, Mexico, Chile, Peru.● Outperformed quotas by an average of 20%.● Demoed & sold across multiple verticals including Franchise, Independent, Powersports, and Home & Hearth Technologies.● Lead training sessions for the entire Sales Team in DealerOn’s “Legacy” platform, its new “Cosmos” platform, and entire suite of ancillary products, including Digital Retail tool, Chat tool, SEO, and SEM platforms.● Lead a team of four Territory Managers and four Inside Sales Representatives 2019 - 2021.

Rockville, Maryland, Us

Improved sales and operations outcomes through the presentation of multiple product solutions to customers. Top Sales Producer 2018 & 2019.● Demoed & sold to Franchise & Independent Auto Dealers.● Increased productivity and revenues in Colorado, Kansas, Missouri, and Oklahoma.● Outperformed quotas by an average of 20%.

Mission, Kansas, Us

Spearheaded development and implementation of revenue growth strategies to impact regional performance. Improved sales and operations outcomes by overseeing presentation and delivery of product solutions to customers. Regional Manager of the Month: January 2015 and April 2016.● Increased productivity and revenues in Southeast Region, consistently outperforming quotas by average of 16% and surpassing historic monthly numbers by average of 10%. ● Boosted productivity and revenues in Northwest Region, consistently outperforming quotas by average of 42% and exceeding historic monthly numbers by average of 65%.● Drove monthly sales quota and monthly recurring revenue goals by offering customer-focused product solutions, resulting in either meeting or exceeding targets.

Pioneered profitability and customer retention goals through management of online automobile sales. Expanded online presence by marketing business through various internet channels. ● Fulfilled key role as primary contact for all incoming leads and primary liaison for Edmunds.com, Autotrader.com, KBB.com, and Costco Auto program.● Gained reputation as top sales performer in dealership for four years, consistently selling on average 20 units each month. ● Captured 20-25% of dealership’s volume and gross sales through development and execution of strategic sales and marketing initiatives. ● Enhanced knowledge and skills of staff by training employees on correct and effective CRM system usage as manager of Internet Sales team.

Ensured high levels of customer satisfaction and increased sales by managing all Internet Leads, including initial contact during sales process and distribution of leads to salespeople.● Oversaw Internet Sales Cycle and actions of sales team to enhance customer experience. ● Achieved maximum efficiency by managing ADP CRM and AVV CRM tool for multiple dealerships, overseeing all website functions and modifications via Delaer.com, monitoring multiple email servers.● Fulfilled role as primary liaison with Cars.com and Autotrader.com and as Primary IT contact for computer and systems-related issues.● Improved performance and productivity of staff by supervising and training employees on correct CRM system usage.

Phoenix, Az, Us

Expertly managed daily operations of one of Kansas City’s most popular restaurants, leading team of 30 (including Front of House staff and managers).● Drove financial vision by implementing Front of House budgets, managing employee records, and monitoring bookkeeping records. ● Led oversight of company and industry policies by ensuring that health and safety standards, as well as liquor regulations were met.● Performed inventory control and employee relations management, utilizing computer databases to effectively monitor and track inventory, staff schedules and pay.

Pasadena, California, Us

Achieved established goals and objectives by assisting in management of employees, operations, and administrative functions. Named Applebee’s International Manager of the Month for November 2006.● Led talent acquisition/development activities by recruiting, hiring, and training 50-member team of Front and Back House associates.● Executed reconciliation activities and processes by totaling receipts and balances against sales and deposits.● Exceeded revenue goals by maintaining restaurant food costs below 2% and liquor costs below 1-4% for 3 consecutive years.

Customized and optimized this unique freight salvage/resale company’s online sales presence, including eBay accounts and websites.● Managed the database and performed market analysis based on the data and overall marketing trends.● Developed the company’s first marketing campaign, which included branding, radio ads and other media platforms.● Increased company sales by 65% after optimization the website's optimization with specific web copy that was picked up by various search engines.

Opened and served as General Manager for one of Colorado’s favorite, busiest, and most popular Italian restaurants, regularly identified as Reader's Favorite in 5280 Magazine’s annual readers’ polls.● Performed all scheduling, budgeting and payroll tasks, as well as recruiting, hiring and training all staff members.● Developed Carmine’s menu, wine and liquor selections, and image and serving styles. Directed the cleaning of the kitchen and dining room areas to maintain the highest sanitation standards, and kept OSHA records.

Ma, Communication, Culture & Technology

Ba, Psychology

Ba, English