Kirlos Ibrahim Email & Phone Number

Giza, Eg

Cairo, Egypt

Highly accomplished Senior Solutions Consultant with 15 years of experience driving business value through strategic consulting and implementation of complex solutions. Proven ability to understand client needs, translate them into actionable plans, and deliver successful outcomes. Expertise in Virtualization solutions, backup & business continuity solutions. Strong communication, collaboration, and problem-solving skills with a successful track record of exceeding client expectations.Key ResponsibilitiesPartnered with clients to identify business challenges and opportunities.Conducted in-depth needs assessments and feasibility studies.Developed and presented customized solution proposals with a strong return on investment (ROI) focus.Managed project lifecycles, including implementation, configuration, and user training.Provided ongoing support and ensured client satisfaction post-implementation.Collaborated with cross-functional teams (technical, sales, marketing) to ensure seamless project execution.Stayed current on industry trends and emerging technologies to identify new solutions for clients.

6Th Of October, Cairo, Egypt

Founder & CEO, Rowaie.com - Jan 2021 – PresentResponsibilities• Successfully established and led an e-commerce store with a strong focus on personalized service.• Led overall strategic direction and vision for the company, driving significant revenue growth and achieving profitability.• Oversaw all aspects of operations, including supply chain management, logistics, inventory control, and customer service.• Built and managed high-performance teams, fostering a culture of innovation, collaboration, and excellence.• Developed and maintained strong relationships with our suppliers, ensuring successful partnerships and business growth.• Implemented data-driven decision-making processes, leveraging analytics and market insights to drive continuous improvement and optimize business performance.• Successfully launched new product lines and expanded into new markets, resulting in increased market penetration and revenue diversification.• Implemented effective marketing and branding strategies to enhance brand awareness and drive customer acquisition and retention.

6 Of October, Giza, Egypt

Founder & CEO, Techno Smart Company - Jan 2019 - Dec 2020• Demonstrated exceptional management skills in understanding customer business needs and providing integrated solutions.• Designed and implemented solutions tailored to meet specific customer requirements.• Represented the company in a professional manner, ensuring client satisfaction and maintaining strong relationships.• Provided hardware tools and resources to fulfill customer needs effectively.

Senior Solution Consultant, INTERCOM Enterprises - Jan 2016 - Dec 2018• Utilized strong problem-solving skills to understand customer business needs and match them with appropriate integrated solutions.• Handled customer objections and delivered persuasive presentations, demonstrations, and proof of concept for solutions.• Designed infrastructure solutions for businesses at various levels.• Acted as a representative of the company, fostering professional relationships with clients.• Took responsibility for products such as VMware, Microsoft, Nutanix, Dell-EMC, including pricing, sales, vendor relationship management, and product awareness.

Virtualization, Backup Consultant, INTERACT Computer Stores - Aug 2011 - Dec 2015• Led comprehensive product management responsibilities for VMware, Veeam, and Symantec.• Conducted market studies and competition analysis to assess existing products in the market.• Organized events with vendors and clients to facilitate business development and foster strong relationships.• Provided product awareness and training to the company's sales team and customers.• Monitored sales team performance and evaluated sales of assigned products.• Assisted with logistics procedures related to product management.• Successfully understood and addressed diverse customer business needs through product knowledge and customized solutions.• Prepared and delivered customer presentations, demonstrations, and proof of concepts for virtualization solutions.• Supported sales efforts with in-depth product and business expertise.• Represented the company in a professional manner, ensuring customer satisfaction.

• Full Responsibility of the Products VMware, Veeam, Symantec (Ordering, Pricing, Stocking, Sales, Vendor Relationship & Product Awareness).• Planning, Budgeting and Forecasting.• Market Study, Competition Analysis for Existing competition Products in the market.• Events Organization with the Vendors/Clients for business development & building strong relationships.• Products Awareness & Training for Both Company Sales Team & Customers.• Sales Team performance Monitoring & evaluation for my products.• Minor involvement in Logistics procedures in regards to my products.• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.• Preparing and delivering customer presentations, demonstrations and Proof of Concepts of the Virtualization solutions.• Design virtualization solution at all business level SMB, MID-Seized, Enterprise level.

MCSA Instructor, Freelancer - May 2010 - Dec 2011• Collaborated with YAT - Learning Solution, Networkers, and Hero Tech to provide MCSA instruction.

System Administration