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Kirmal Gul Email & Phone Number

Customer Support Supervisor at Outreach Solutions at Premier BPO, LLC.
Location: Lahore, Punjab, Pakistan 6 work roles 2 schools
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Current company
Role
Customer Support Supervisor at Outreach Solutions
Location
Lahore, Punjab, Pakistan
Company size

Who is Kirmal Gul? Overview

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Quick answer

Kirmal Gul is listed as Customer Support Supervisor at Outreach Solutions at Premier BPO, LLC., a with 134 employees, based in Lahore, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Kirmal Gul.

Kirmal Gul previously worked as Research and monitoring assistant at Premier Bpo, Llc. and Customer Support Supervisor at Outreach Solutions, Llc. Kirmal Gul holds Bachelors Of Arts, Sociology from University Of The Punjab.

Company email context

Email format at Premier BPO, LLC.

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Premier BPO, LLC.

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Profile bio

About Kirmal Gul

Experienced Customer Support Supervisor with a strong background in the outsourcing industry. Demonstrated success in roles as a supervisor, quality auditor, and trainer. Seeking a challenging position in a progressive organization that values excellence in customer service and provides opportunities for learning and career advancement. Committed to utilizing my knowledge and experience to drive operational efficiency, improve customer satisfaction, and contribute to the overall success of the team.

Current workplace

Kirmal Gul's current company

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Premier BPO, LLC.
Premier Bpo, Llc.
Customer Support Supervisor at Outreach Solutions
clarksville, tennessee, united states
Website
Employees
134
AeroLeads page
6 roles

Kirmal Gul work experience

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Research And Monitoring Assistant

Current

Lahore, Punjab, Pakistan

Oct 2023 - Present

Customer Support Supervisor

Current

Lahore, Punjab, Pakistan

Supervise agent attendance, adherence, and daily work while effectively communicating performance and challenges to clients, management, and employees.Resolve employee-related issues and ensure timely delivery of work with targets and quality standards.Prepare reports and maintain daily logs to track progress and performance.

Nov 2020 - Present

Trainer

Lahore, Punjab, Pakistan

Conduct regular training sessions, develop content, and assess knowledge gaps in collaboration with stakeholders to bridge them effectively.Hold client meetings to discuss training methodologies and ensure alignment with their requirements.

Jan 2020 - Oct 2020

Quality Auditor

Lahore, Punjab, Pakistan

Manage and conduct weekly audits, report daily on low performers, and hold client meetings to improve performance.Implement quality evaluation system, and address low performers.

Jun 2019 - Dec 2019

Customer Service Representative

Lahore, Punjab, Pakistan

Clarify and understand the customer's complaint by actively listening and gathering relevant informationIdentify the root cause of the problem through a comprehensive investigation.Resolve the issue by selecting and effectively implementing the most suitable solution for the customer.

May 2018 - May 2019

Project Coordinator

Lahore, Punjab, Pakistan

Led Project YATRA, empowering Christian youth and fostering unity through activities and programs.Communicated effectively with facilitators, donors, and participants.Prepared comprehensive reports and implemented successful strategies to promote unity within the Christian community.

Dec 2013 - Sep 2016
Team & coworkers

Colleagues at Premier BPO, LLC.

Other employees you can reach at premierbpo.com. View company contacts for 134 employees →

2 education records

Kirmal Gul education

FAQ

Frequently asked questions about Kirmal Gul

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What company does Kirmal Gul work for?

Kirmal Gul works for Premier BPO, LLC..

What is Kirmal Gul's role at Premier BPO, LLC.?

Kirmal Gul is listed as Customer Support Supervisor at Outreach Solutions at Premier BPO, LLC..

Where is Kirmal Gul based?

Kirmal Gul is based in Lahore, Punjab, Pakistan while working with Premier BPO, LLC..

What companies has Kirmal Gul worked for?

Kirmal Gul has worked for Premier Bpo, Llc., Outreach Solutions, Llc, Mindbridge, Mindbridge Private Limited, and Ecumenical Commission For Human Development.

Who are Kirmal Gul's colleagues at Premier BPO, LLC.?

Kirmal Gul's colleagues at Premier BPO, LLC. include Keith Jay Raquid, Faizan Hassan, Hafiz Irtaza Aslam, Joven Dy, and Alexius Javier.

How can I contact Kirmal Gul?

You can use AeroLeads to view verified contact signals for Kirmal Gul at Premier BPO, LLC., including work email, phone, and LinkedIn data when available.

What schools did Kirmal Gul attend?

Kirmal Gul holds Bachelors Of Arts, Sociology from University Of The Punjab.

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