Kistie Simmons Email & Phone Number

Tempe, Arizona

• Served as SME and lead for re-branding and new user experience for traffic event processing.
• Created, facilitated product training; created self-service training and online help articles.
• Led processing improvements to software development life cycle.

Tempe, Arizona

Leading development of internal Incident Response Dev Ops Tool set. Serving as product manager, scrum master, and engineering manager. Activities include product discovery and coordinating feasibility discovery, managing backlog, building epics, features, and supported by use cases and user stories, working with end users and stakeholders, and creating.

Phoenix, Arizona Area

Working in highly effective collaboration with software development, I led product discovery and development of road safety products used by law enforcement and courts; as well as, advancing self service, automation, and enhancements for internal tools.Served as primary lead for new product launch from voice of the customer, collaborative discovery with.

Scottsdale, AZ

As Senior Product Manager I passionately led product discovery and development of products and features to create a seamless and effective experience to for customers and internal users to build and maintain customer accounts, users, and enrollment information. I created and maintained a product backlog; led collaborative discovery with customers, internal.

Phoenix, Arizona Area

• Program and product management, business analysis, and change management coaching.
• Successfully led development and deployment of systems and software solutions using Agile development approach.
• Successfully led efforts which met aggressive timeline for gathering and confirming business needs and preparing extensive requirements documentation for new proprietary, robust enrollment management system.

Prescott, Arizona

As Director of Instructional Technology I led development and implementation of instructional technology tools, created and delivered training for students, faculty, and staff using in-person, e-learning, and blended delivery methods. I led process improvement initiatives for the College. Additionally, I served as undergraduate faculty.

Actively involved in federal and state telecommunication business including successfully responding to grant resulting in a $1.2 million award. Additionally, oversight of general marketing efforts including website, direct mail programs, e-marketing programs, print, radio, and TV advertising, and conventions.

Participated in the development of credit risk programs and continued management through leadership of credit analysts and direction to customer service representatives. The analysis and development of a fraud reduction strategy provides a specific example of success. After my analysis and deployment of a fraud reduction strategy incidents of fraud.

Greater Denver Area

Led team which managed the delivery of all customer services, Ethernet and Wave, interfacing with Engineering, Field Operations, Supply Chain, 3rd Party (Type II), NOC, Sales, Customer. Ensured on-time and accurate service delivery through centralized oversight, internal and external escalation, and process improvement efforts. Established highly.

Master Of Arts, Humanities - Southwest American History

Traditional Thesis - Belief and Behavior: Exploring the Loss of Ethnic Identity Among Nineteenth-Century Scandinavian Mormon Converts in.

B.S., Applied Statistics And Mathematics

Activities and Societies: Student Body Vice President, Awarded Student Leader of the Year, Recognized as Woman of the Year, Kappa Delta.

Education record