Kit Sullivan Email & Phone Number

Greater Cleveland

I am currently seeking new opportunities and can be contacted via LinkedIn.

Cleveland, Ohio, United States

Led a team of 10 Project Managers responsible for Global Healthcare Services segment. Functioned as Project Sponsor across multiple projects through effective communication, initiative taking and building strong relationships.• Developed a new project delivery model, resulting in a 50% faster onboarding period for new project members, by introducing a team concept for better use of resources and as a professional development plan.• Responsible for accurate resource utilization forecasting across multiple and concurrent projects. • Decreased time spent on non-billable activities by analyzing work to define non-value-added activities.

Singapore, Singapore

Rehired by Hyland and relocated to Singapore to support a government IT function that held oversight over all EMR/EHR upgrades and implementations to hospital systems. Key member of the Epic Integrations Team with knowledge in Epic modules including Prelude, EpicCare Ambulatory and Inpatient, OpTime, Radiant, Willow and Tapestry. • Managed multiple high visibility customers with tact and drive to ensure customer satisfaction as project leader of multiple OnBase/Epic/ Sunrise Clinical Manager projects. Translated business requirements to effectively design customized solutions to meet customer business requirements. Liaised between business and technical teams to enable effective and open interactions. Resolved project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.• Managed multicultural teams of up to 15 Business Analysts, Database Engineers, and Solutions Consultants with diverse skillsets and levels of technical ability through all stages of the project life cycle including initiation, planning, executing, controlling, and closing. • Provided business consulting, knowledge ability in strategic performance management methodologies, process assessment work, and the application of technologies to business.• Created concise documentation and reports to effectively communicate objectives, plans and statuses.

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Recruited and relocated to Abu Dhabi to meet with clinical resources to gather business requirements for inpatient and ambulatory care used for Epic software configuration. Managed a team of 10 Informaticists. • Managed process changes, including system upgrades and new feature implementation, to ensure the success and optimization of new or changed clinical information systems. Leveraged knowledge from clinical and informatics experience to develop, troubleshoot, and improve clinical information systems.• Addressed usability issues, standards adherence, clinical content management, and prioritization of competing organizational and Health IT initiatives as a key member of the Clinical Informatics Council, Physician Advisory Group and Change Advisory Group, working closely with Clinical and Business Operation leaders.• Gathered requirement for key strategic initiatives including Transitional Care, admitting patients to Observation, and Continuous Improvement programs, used by BAs to document and translate workflows to configure Epic. • Collaborated with staff to identify Electronic Medical Record (EMR) problems, develop solutions, and implement process redesigns with the goals of improving care, reducing waste, and standardizing clinical practice and documentation.

Cleveland, Ohio, United States

Implemented OnBase with clinical application integrations for large hospital systems.• Managed a team of 10 Solution Consultants and SMEs over 18 months to implement OnBase for a new hospital - the Cleveland Clinic Abu Dhabi site. Aided in the development of business processes, resulting in ever evolving and changing software requirements for a $2.5M project.• Led a team to develop a custom application for a clinical reporting measurement system for Singapore Health System, from design to implementation. Managed 15 Database Engineers, Solutions Consultants, Business Analysts, and Custom Solution Resources in requirements gathering, documentation, design, coding, testing, pilot, and implementation. Enabled physicians to get real time lab reports.

Cleveland, Ohio, United States

Project Manager and Business Analyst supporting clinical workflows, including requirements gathering, software configuration, testing, pilots and ‘go-lives.’ • Designed, developed, and maintained project plan for implementation of medical records software product.• Advised on design of clinical data capture system for multi-specialty use, collaborating directly with providers to understand their clinical practice and guide them in software usage to improve the quality of patient care.• Software solution configuration using HTML and x-Path. Produced testing specifications through analysis and thorough testing of functionality and HL7 interfaces.• Trained and supplied technical support to national healthcare customer base across multiple specialties. Translated customer feedback into product and documentation enhancement.

Cleveland, Ohio, United States

General Education Coursework

High School Diploma