Organizational Positioning and Key Messaging- Assist your company in establishing a consistent message framework for addressing key issues with a whole of industry approach.Executive Communications & Thought Leadership- Work with leadership executive to develop and deliver a compelling narrative that highlights the company's purpose and vision.- Detail, promote and present change management implications the company will be going through to the organisation's employees, company, stakeholders and industry.PEOPLE MANAGEMENT• Workforce engagement and change management• Organizational assessments; work culture programming; internal communications; Culture; Employee Engagement and Leadership.• Performance development and enhancement; corporate learning and training;

WEB SITE TRANSLATION AND EDITING:• Writing, proofreading, editing and translation services for content creation and development, delivery of corporate documentation and communications materials.• Plan, research, and write on-line and print documentation such as guidelines, newsletters, directives, HTML templates and workflows/processes.• Meet and interview management and subject matter experts to gather and review detailed information to establish specifications, purpose and process.• Analyse original material, rewrite in industry-specific target language and maintain meaning/integrity of original text (English and French).• Technical documentation involving regulations, collective agreements, human resources, 'How-To'procedures and manuals, occupational health and safety, WHMIS.• Technical writing, editing and updating of operations manuals, user guides and draft guidancedocumentation including layout, language consistency and style guides.• Video transcription.Previous work with:• L'Attisée poêles et foyers• Konitif Inc• The Tourism Industry of Canada• Air Canada Cargo• Transport Canada• ArcelorMittal Mines Canada• Department of Foreign Affairs and International Trade• Department of Canadian Heritage• Immigration and Citizenship Canada

• Professional writing services for print and web documentation, in both English and French includingtranslation, editing, proofreading, and content creation.• Writing, proofreading, editing and translation services involving content creation, development and delivery of corporate documentation and communications materials.• Plan, research, and write/edit on-line and print documentation such as guidelines, newsletters, directives, HTML templates and workflows/processes.• Meet and interview management and subject matter experts to gather and review detailed information to establish specifications, purpose and process.• Edit, translate and proofread pre-publishing stage content.• Analyse original material, rewrite in industry-specific target language and maintain meaning/integrity of original text (English and French).• Technical documentation involving regulations, collective agreements, human resources, 'How-To'procedures and manuals.• Public affairs documentation involving policy statements, position papers, national guidelines, strategy summaries,• Communications material such as ministerial briefing notes, PowerPoint presentations, speaking notes, website content, media briefing material, backgrounders, thematic messaging, biographies, programme and scenario development, invitations, brochures, flyers, and other promotional material to support and advance departmental policy and positions to stakeholders, partners and public.• Technical writing, editing and updating of operations manuals, user guides and draft guidancedocumentation including layout, language consistency and style guides.SUBJECT MATTER EXPERIENCE:• Federal Government Initiatives and Policy Development; Regulatory Affairs; Aviation Security, Air Cargo; Aerodrome Operations; Legislation and Parliamentary Process; Tourism; Communications and Media Relations; Security, Protocol; Public Affairs and Communications; Stakeholder Engagement; Government Relations and Operations.

Major Events, Communications and Advocacy:• Provide all facets of event management services including planning and logistics, administration, program development, on-line and on-site registration, member relations, communications documents and promotional material. • Develop and maintain strong and effective relationships with government officials and key public affairs contacts (media, boards/committees, industry groups, regulatory bodies)• Venue evaluation, contract negotiation, meeting room layouts, seating plans, hotel accommodation and catering.• Planning plenary sessions, break-outs, bilateral meetings, lunches, receptions, dinners, opening/closing ceremonies and awards ceremonies.• Develop critical path/milestones for budgeting, staffing, contracting, suppliers, set-up/take down,transportation requirements.• Oversight of registration process and online member registration database; onsite registration; coordinate delegate/conference kits pick-up and distribution• Coordination of event promotion and branding• On-site troubleshooting and issues management.• Final reports, post-mortem analysis, feedback based on post-event participant surveys.EVENTS: The Tourism Industry Association of Canada - Rendez-vous Canada 2014 (Vancouver, BC);Summit of the Americas (Trinidad and Tobago); Commonwealth Heads of Government Meeting (Trinidad and Tobago); Royal Visit to Trinidad and Tobago; Le Sommet de la Francophonie (Quebec City); Royal Visits to Canada by Her Majesty The Queen and Prince Philip (2002 and 2005)Canada Day Celebrations (Ottawa); Investiture of the Governor General of Canada (Ottawa)Winter Olympic Athletes Commemoration(Gatineau); State Funeral of Queen Mother (Ottawa)G-20 Finance Ministers Meeting (Montreal); G-7 Finance Ministers Meeting (Toronto, Istanbul)World Bank and International Monetary Fund Meetings (Ottawa, Toronto); Inter-American Development Bank Meetings (Ottawa, Montreal); Gala Dinner – Kofi Annan (Ottawa)