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Kit Shan Leong is listed as Product Design @SingPass | Inclusive Design & User Psychology | Growing products by building user trust at GovTech Singapore, a company with 2313 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Kit Shan Leong.
Kit Shan Leong previously worked as Product Designer at Govtech Singapore and Experience Designer & Content Writer at Ministry Of Manpower. Kit Shan Leong holds Bachelor'S Degree, Communication And Media Studies, Final Year from Nanyang Technological University.
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I’m a strategic designer with 3 years experience designing user experiences. Deriving my insights primarily from deep research and user psychology, I help shape product experiences that build user trust. The result? Product growth and longevity via increase in LTV and user retention.My strengths revolve around user research synthesis, heuristic analysis, and strategic storytelling.--Career highlights include:• Improved learning engagement for new hires by building a no-code digital knowledge portal, leading to a 10% increase in average assessment scores, reduction in onboarding time by 50%, and improvement in user satisfaction score by 20%.• Rapid validation of an MVP onboarding tool for developer communities, and developing a new user flow that combines differentiated engagement approaches for advanced and early-career developers.• Boosting user retention on an editorial site by revamping its information architecture and incorporating new navigational features.--Beyond the numbers, I am currently on a mission to create more equitable experiences in tech. By ensuring that our ageing population is well-supported in navigating an increasingly complex digital society, we can help fight exploitative practices like scams.
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Singapore
UX Design and Research @SingPass, helping 5 million people use their digital identity to simplify everyday transactions across more than 2,700 services at over 800 agencies and businesses.
Singapore
Designed the E2E New Hire Training Experience by building and innovating various touchpoints along their onboarding journey to meet learning needs and enhance their training experience. Initiatives I’ve pitched for and built include a training website to streamline onboarding administrative processes, and a Telegram channel to simplify troubleshooting.
Singapore
Clients: AirAsia, Tribe (IT), Have Halal Will Travel- Managed and led team UX research and design projects- With a 1-month timeline for each project and 100% remote work arrangement, my team and I created tangible business impact for every client, spanning from increased retention to higher sales conversions.
- Portraiture and Product photography- Art Direction, curating and executing seasonal product shoots
Singapore
- Market and user research driving packaging, spatial, and service designs for J&J's core consumer divisions (Self-care and skin health)- Analysed sustainability trends in the skin health market for presentation to executives in New York.- Cross-collaborate with marketing, R&D, regulatory affairs and consumer intelligence to facilitate product strategy &.
Singapore
One-on-one coaching of students on their written and spoken assignments at the Communication Cube - Provided personalised feedback on mainly writing organisation, style and mechanics- Online and in-person consultations
Singapore
- Secured features with broadcast and online media for National Arts Council’s #SGCultureAnywhere, Streets of Hope and Silver Arts 2020 campaigns - Drafted media invites, factsheets and event listings - Twice-daily media monitoring
Singapore
Worked in TheSmartLocal.com’s food publication arm, Eatbook.sg- Produced vlogs for Eatbook’s YouTube channel (80k+ views)- Produced food review videos for Facebook- Food photography for organic and advertorial projects- Wrote food review articles for Eatbook.sg (3.8k+ shares)
Other employees you can reach at tech.gov.sg. View company contacts for 2313 employees →
Jayanthi Ganesa
Colleague at Govtech Singapore
Singapore, Singapore, Singapore
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Ang Hee
Colleague at Govtech Singapore
Singapore, Singapore
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SK
Swee Kiang Tan
Colleague at Govtech Singapore
Singapore, Singapore
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ZT
Zheng Tat Chua
Colleague at Govtech Singapore
Singapore, Singapore, Singapore
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AH
Alvin Ho
Colleague at Govtech Singapore
Singapore, Singapore
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BT
Bernard Toh
Colleague at Govtech Singapore
Singapore, Singapore
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Janet See
Colleague at Govtech Singapore
Singapore, Singapore
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Lawrence Lim
Colleague at Govtech Singapore
Singapore, Singapore
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Ted Lim
Colleague at Govtech Singapore
Singapore, Singapore
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Peizhi Guo
Colleague at Govtech Singapore
Singapore, Singapore, Singapore
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Activities and Societies: Snooker and PoolModules: - Design and Systems Thinking - Brand Strategy - Print and Digital Publications.
Quick answers generated from the profile data available on this page.
Kit Shan Leong works for GovTech Singapore.
Kit Shan Leong is listed as Product Design @SingPass | Inclusive Design & User Psychology | Growing products by building user trust at GovTech Singapore.
Kit Shan Leong is based in Singapore, Singapore, Singapore while working with GovTech Singapore.
Kit Shan Leong has worked for Govtech Singapore, Ministry Of Manpower, Curiouscore, Freelance, and Johnson & Johnson.
Kit Shan Leong's colleagues at GovTech Singapore include Jayanthi Ganesa, Ang Hee, Swee Kiang Tan, Zheng Tat Chua, and Alvin Ho.
You can use AeroLeads to view verified contact signals for Kit Shan Leong at GovTech Singapore, including work email, phone, and LinkedIn data when available.
Kit Shan Leong holds Bachelor'S Degree, Communication And Media Studies, Final Year from Nanyang Technological University.
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