Kelly Howard Email & Phone Number

White Plains, Md, Us

Washington, Dc, Us

● Coordinated the transition of analog phone lines to a Voice Over Internet Protocol (VOIP) solution for over 1500 lines at 153 sites across the country. ● Provided technical expertise in the acquisition of 230 laptops as part of an annual equipment refresh effort to provide updated technology appliances to Law Enforcement Officers and support staff at all Federal Protective Services (FPS) sites.● Completed recertification of my Certified Information Systems Security Professional (CISSP) credential.

- Managed a team of 18 civilians, contractors and military in the engineering and administration of a global network spanning 8 regional nodes and 95 customer sites.- Performs design, deployment and maintenance of a mesh network consisting of Cisco routers, ASAs and switches that establish GRE tunnels using IPSEC VPN encyption, as well as hardware encryption devices across dedicated node-to-node circuits.• Coordinates information assurance activities for the network to include attaining authority to operate through the Risk Management Framework (RMF), performs continuous monitoring through automated event log correlation engined and Security Information and Event Mangement (SIEM) hardware appliances, and conducts vulnerability identification and remediation according to Security Technical Implementation Guides (STIGs).• Developed and implemented configuration management and patch management plans for the network.• Responsible for the administration of more than 80 Windows 2008 servers supporting SCCM, McAfee Endpoint Security, MySQL, Microsoft Exchange 2010 through the use of Remote Desktop Connections, VMWare and PowerShell Scripting.

● Managed a multi-million-dollar government IT program for a Naval agency.● Coordinated with the program’s network support team, government civilian program manager, government contract office and vendor sales representatives to conduct annual procurement actions totaling more than $1.4 million dollars in accordance with Federal Acquisition Regulations. ● Conducted market research on latest network technologies, authored Statements of Work (SOW) and Requests for Proposals (RFP), developed Cost-Benefit Analysis (CBA) reviews of various project proposals, and reviewed and provided technical feedback on quotes from vendors.● Established and conducted bi-weekly stakeholder meetings with various project stakeholders for all projects associated with the program. Provided pre-meeting agendas and facilitated meeting discussions to drive project schedule and performance through key performance indicators.● Created a multi-year project plan for the program, to include hardware refresh schedules, future projects, license management and current project milestones. Set short and long-range project goals and managed resources for work packages, including contractor and military work forces.

• Managed a team of fourteen local and remote technicians in the deployment, maintenance and monitoring of a Windows Server 2008 R2/Windows 7 domain. Provides service to more than 1500 customers worldwide. • Designed, implemented and managed a robust network comprised of Cisco routers, adaptive security appliances (ASAs) and switches interconnected worldwide through multiple WAN links supporting more than 90 field sites.• Responsible for the administration of more than 80 Windows 2008 servers supporting SCCM, McAfee Endpoint Security, MySQL, Microsoft Exchange 2010 through the use of Remote Desktop Connections, VMWare and PowerShell Scripting.

• Led a team of 18 operators and technicians in the deployment and operation of a multi-domain network operations center. Services provided included email, web services and file sharing at remote locations via a satellite link. Also provided monitoring via high frequency communications to deployed units while conducting operations.• Successfully conducted remote operations at seven locations during two deployments to include the setup, operation and maintenance of a Mobile Tactical Operations Center. Equipment utilized included Windows 2003 Servers, Cisco routers, ASAs and L2/L3 switches, HBSS and Retina Scanners, mobile satellite communications links and high frequency radios.

• Managed eight technicians in the maintenance and operation of two satellite communications terminals providing service to deployed units throughout multiple areas of responsibility. • Managed the Command’s Material Maintenance Management (3M) Program, ensuring 100% availability for all satellite communication systems.• As Command Career Counselor, provided career guidance and administrative assistance for 84 Sailors, attaining higher than 90% retention and earning the Gold Anchor Award for the command.

Washington, Dc, Us

• Led a division of 16 Sailors in the operation and maintenance of multiple internal and external shipboard communications systems. Qualified as Combat Systems Coordinator, providing technical guidance and tactical information to the Tactical Action Officer for the ship while underway.

Clearwater, Fl, Us

• Network administrator for a small office of 20 users. Provided network support, email/web/file sharing services, database administration and web site development.• Provided network support across a Windows 2000 domain utilizing remote desktop connections. Maintained nightly backups of critical company data through tape drive storage units, and managed anti-virus and firewall updates to ensure system security.• Assisted with maintaining company data in a Microsoft SQL database, and improved the company’s web store through HTML development by linking data on the web site to the SQL database to provide up to the minute data accuracy for inventory levels and pricing data.

Washington, Dc, Us

• Network administrator for a small Windows NT domain, providing email/web/file sharing services for a team of 40 meteorologists in two locations. Also provided distance support for weather offices in the southern US in firewall setup and administration.• Developed and implemented a consolidated message delivery system that reduced manpower and hardware requirements from nine separate sites down to one central location.

Washington, Dc, Us

• Maintained and operated all communications equipment in support of worldwide operations, to include several high frequency radios, two satellite communications terminals, associated antenna and all interconnecting cabling.

Washington, Dc, Us

Performed maintenance on multiple radios, antennas, patch panels and interconnecting cabling.

Master’S Degree, Information Technology: Project Management

Bachelor’S Degree, Computer Information And Science