Account Manager Ii - Mid-Market
Current• Effectively manage a book of business over $8M in ARR.• Identify and strategize account plans that map out expansion and other upsell opportunities as part of the broader sales organization.• Maintain an active pipeline of forecasted renewals and expansions to exceed quota objectives.• Partner with Customer Success Managers for shared management of customer relationships.• Strategic partner to key stakeholders and champions within named accounts.• Assess customer's business objectives and goals to align with Greenhouse product suite.• Identify and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate.• Active participant in building and improving internal operational processes.
