Kabine Kaba Diakite Email & Phone Number

Maputo, Mozambique

Lead Consultant working on a World Bank-financed project to streamline the procurement and fiduciary processes and to conduct a need assessment for the development of the delegation of accountability and authority matrix (DAAM) for the Electricidade de Mozambique.

Abidjan, Cote D'Ivoire (Ivory Coast)

As the leader of the team of 4 consultants retained by the African Development Bank to develop an Internal Service Level Agreement (ISLA), my responsibilities included ensuring that project deliverables are met; responsible for the day-to-day project management; assuring the primary liaison with the Project Team Leader; anticipating project deviations and taking immediate corrective action.The first phase of this project consists in carrying out a need assessment, conducting scoping exercise to determine different shared processes, tasks and services delegated and carried out within the Bank, and determining measureable service variables that can be evaluated as fundamental to improving various performance factors.

Usa

- The IOCMI Board of Directors will manage the international OCM support organization, providing OCM Standards Services, Audit Controls Catalogue and OCM Learning paths. - The International Academy Board develops curriculums and provides training in OCM Standards and Principles to all interested organizations and individuals.

 As a consultant of the organization change management my main responsibilities included: - Developing change master plan including communication plan, strategy and delivery, training needs assessment.- Performing stakeholder impact and staffing requirements analysis. - Developing communications materials in collaboration with the vice president of the operations complex. - Assessing stakeholders’ readiness for change and develop action plans to close existing gaps.- Supporting HR projects related to organizational and job design and employee role definition.- Facilitating active and visible leadership and sponsorship of Phase III SAP implementation. - Utilizing Change Leaders in department/division to own and facilitate the change process locally.- Analyzing workflows and conduct organization and job analysis at implementation of the Phase III.- Redesigning jobs, teams, and enhancements to the current organization structures to reflect the future SAP R/3 environment and the different choices of solutions.- Defining staff training and user support programs- Developing easy-to-use tools and surveys to gather information needed to prepare for change.- Developing a ‘Change Management Tool kit’ to easily transfer knowledge to staff and SAP experts. - Managing the project by providing periodic status reports and resources requirements to the executive committee.- Following up of Improvement Portfolio Developments in close collaboration with super users and the BPI team to assess the benefits being realized by the Bank from SAP R/3.

Business Analyst, Organization & Methods 11/1996 – 12/2007 Business Process Improvement (BPI): Member of the BPM team to reengineer and streamline all the main processes of the Bank leading to the implementation of SAP/R3. Documented “as is” processes, developed the blueprints for future processes; developed and monitored processes performance metrics.  Organizational Change Management:Leader of the Change Management Team. Developed the change management master plan, assessed the employees change readiness, managed staff resistance, designed communication plan, assessed staff training needs, developed training strategy, and measured the impact on the productivity.  Service Level Agreements (SLA):As the Project Manager led a team of consultants to review and document the existing business processes and developed key performance indicators for each process. Accomplishments include:- Monitored, and provided report on the key performance indicators and the relevant periodical trends for the management in various organizational units;- Implemented a dashboard for managers, directors, vice presidents, and president;- Proposed and recommended improvement of the business processes which didn’t meet the minimum customer requirements for many periods.- Led the change management activities for the sustainability of the initiative.

Analysis, development and support of trading and risk management systems.

 Global Portfolio Management Application: Member of a team of consultants hired by the Global Risk Management Group to analyze, design, and develop the portfolio management application and trading systems. Responsible for the development of all the fixed income analytics.

Analyzed, developed, and enhanced the following treasury and trading systems: Basis Trading System Global Risk Management System (RDMS)  Chase Options Processing System and Foreign Exchange Brokerage System

Worked on the development, implementation and maintenance of the following systems: Citibank Portfolio Analyst System (CPA) Securities Trading & Reporting (CITISTAR)  Financial Institutions Securities Management (FISM).

Certificate, Business Process Management

Certificate, Change Management

Ms, Public Policy And Management

Ba, Economics