Lead Barista
Current
Feb 2024 - Present
Who is Kiara Perez? Overview
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Quick answer
Kiara Perez is listed as Customer Experience Specialist at Sage Café, based in Columbia, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Kiara Perez.
Kiara Perez previously worked as Lead Barista at Sage Café and Customer Experience Specialist at Buybackboss.Com. Kiara Perez holds Bachelor Of Science - Bs, Communication, General from Arizona State University.
Company email context
Email format at Sage Café
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Sage Café
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Profile bio
About Kiara Perez
Dedicated customer experience expert with a strong background in customer service and team leadership. Proven ability to connect with team members and customers, creating environments conducive to personal growth and organization success. Skilled in conflict resolution, team building, and effective communication. Seeking opportunities with a focus on leadership and team development, open to remote and on-site roles inColumbia, Missouri.
Current workplace
Kiara Perez's current company
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4 roles
Kiara Perez work experience
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Customer Experience Specialist
- Excelled in delivering empathetic and efficient customer services throughout the customer lifecycle.- Managed complex procedures with shipping carriers, resolving lost package issues effectively.- Developed Customer Experience Team training modules, standardizing new hire onboarding.- Organized quarterly events and team-building exercises, fostering a positive workplace culture.
Sep 2020 - Nov 2023
Assistant Manager
- Oversaw daily operations of a franchise store with a team of 45, including a leadership team of 8.- Conducted interviews, trained new hires, created weekly schedules, and managed inventory.- Implemented a new scheduling process, optimizing labor hours and ensuring balanced employeehours.- Upheld a people-focused culture, connecting individually with team members to support their personal growth and professional growth.
Apr 2016 - Jun 2020
Shift Lead
Kirkland’S
- Managed floor operations to assist customers and achieve daily sales targets.- Handled e-commerce orders and customer inquiries, contributing to enhanced customer satisfaction.- Unloaded and organized the display of new products, ensuring a well-maintained shop floor.
Jan 2014 - Feb 2016
2 education records
Kiara Perez education
Bachelor Of Science - Bs, Communication, General
Associate Of Science - As, Communication, General
FAQ
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What company does Kiara Perez work for?
Kiara Perez works for Sage Café.
What is Kiara Perez's role at Sage Café?
Kiara Perez is listed as Customer Experience Specialist at Sage Café.
Where is Kiara Perez based?
Kiara Perez is based in Columbia, Missouri, United States while working with Sage Café.
What companies has Kiara Perez worked for?
Kiara Perez has worked for Sage Café, Buybackboss.Com, Dutch Bros Coffee, and Kirkland’S.
How can I contact Kiara Perez?
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What schools did Kiara Perez attend?
Kiara Perez holds Bachelor Of Science - Bs, Communication, General from Arizona State University.
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