As a Senior Claims Analyst, I play a pivotal role in facilitating the efficient and effective processing of insurance claims within the organisation. This position ensures seamless interactions between policyholders, insurers, and relevant stakeholders. I am responsible for providing administrative support, maintaining accurate records, and assisting in the timely resolution of insurance claims. Customers:AAMI, NRMA, Budget Direct, Toyota, GIO, QBE, Allianz, YOUI, Hollard

My career in the retail industry has provided me with a solid foundation in sales and customer service. I take pride in my in-depth product knowledge and ability to provide expert guidance to customers. I value teamwork and thrive in collaborative environments, fostering a positive workplace culture. Adaptability is one of my strengths, allowing me to effectively navigate the dynamic nature of the retail industry. My mission is to leverage my expertise and dedication to customer satisfaction to drive success for both my team and the organisation I represent.

As an administrator I maintained organised filing systems, ensuring quick retrieval of important documents. I handled confidential information and documents with discretion and maintained daily administrative tasks, including data entry, record keeping, and inventory management.