Sr. Cyber Analyst at one of the world’s top food service companies. As part of the Sysco Foods Cyber Security Incident Response team, develops and manages electronic investigations through digital evidence recovery and forensic data analysis. Performed as a cyber engineer overseeing the installs, functionality, and maintenace of applications like FTK Enterprise, Exterro, ForcePoint and Cellebrite. Performed advanced admin functions with Office O365, Powershell & Active Directory.

Due to my expertise in various disciplines, I perform contract work in multiple fields when unique opportunities arise. These include but are not limited to : Digital Forensic Collections and Ediscovery for High Profile Lawsuits, Web Consultations for Business Development & Site Design, Mac OSX Technical Instruction/Training/Support, Data Recovery, Teaching Theatre/Film/Speech and Writing Consultant. There have been multiple achievements through my contractual labors including winning an Austin Addy Award for Best Website Design. Most notably, for the past 6 years I was the Personal Speechwriter and Speech Coach for the CEO of ZT/ALTUS. In the end, I was personally responsible for the message being delivered to a billion dollars worth of potential investment capital at their Annual Gala. ZT has offices in Houston, New York, London & Dubai.

Worked with Legal to perform Compliance, Regulatory and Internal Investigations for Shell Trading North America. Developed Best Practices for Preservation, Collection, & Software/Hardware Decommissioning. Assisted in SharePoint Site Design & Performed Forensic SharePoint Site Audits for Data Purges. Reverse Engineered Instant Message Recording Database Applications to Recover IM Conversations. Made recommendations to Legal, Records & Management for 0365 Security and Compliance Best Practices. Performed Digital Collections and Document Review.

Analyzed workflow procedure in the Cybersecurity/Forensic Department and recommend improvements. Assist in Ediscovery/Forensic Litigation Support doing collection and analysis. Write policy, procedure, and compliance documentation for interdepartmental communication and in-staff legal. Assess internal Sharepoint capabilities and develop team websites for workflow automation and increased department efficiency. Created Training Materials for 0365 Security & Compliance Center. Perform Quality Assurance when requested.

Performed multiple exit interviews for clients and local/remote hard drive collections using proprietary Granite Legal collection tools. Routinely collected social media sites, cell phones, and websites due to litigation requests. Ran necessary forensic reports of collections when required. Participated in multiple consultative sessions with legal teams in order to determine specific documents to be collected out of antiquated databases. This involved analyzing database structure and back engineering naming conventions. Primary cases investigated involved malpractice and manufacturing defects in the medical industry. Completed necessary Quality Assurance on all manual collections. Prepped all collections to be imported into LAW for load file creation. Consistently took lead on multiple projects as a project manager, improving productivity and efficiency. Additionally, worked with Marketing educating them on their online business presence and the Internet to increase company exposure. Eventually, this led to personally redesigning the corporate website.

Performed collections, investigation and analysis in support of criminal investigations. Repeatedly performed complex data processing with multiple forensic tools on email, hard drives, mobile devices allowing for the successful resolution of multiple cases including one passed to us by the FBI. Maintained the forensic lab. Worked multiple contracts in the Houston area for KBR, Halliburton and others that ranged from digital evidence storage, cleanup and intake methodology, to enforcement of corporate usage policies on digital devices. Performed required due diligence of forensic tool testing, while writing companion technical comparison summary materials in order to train peers on best resource options. Participated in consultative team sessions to address investigative concerns.

Conducted complex computer and network investigation and analysis in support of criminal investigations. Performed technical writing duties for the development of software training materials used both internally and for BP Employees and taught those classes. Reviewed and identified evidence when computer systems and networks are used in the commission of crimes or in the abuse of company policies. Documented overall analysis of a subject computer system(s) and provided listings of discovered file data while ensuring the integrity of the target systems and evidence. Provide expert consultation and/or testimony in support of litigation when required. Primary AD function was Ediscovery application support and maintenance for the BP Deep Horizon Gulf Spill Investigation. Personally managed the installation and customization of AD’s Evidence Tracking Software and trained the Evidence Custodians in Virginia, San Francisco and London offices.

Provided technical support on digital broadband accounts rating consistently in the top 1% both in customer satisfaction and corporate metric requirements. Generated consistent revenue through a need-based selling strategy of residential and commercial services. Assisted in the development of training presentations and team cohesion. Due to outstanding corporate contributions and performance, repeatedly functioned in a specialized supervisor role of operational escalations to further minimize corporate communication and increase customer support resolution.

Instructed individuals ranging from 8-60 years of age on the technical aspects of performance and the film/theatre/modeling entertainment industries. Accordingly, developed and designed effective lesson plans suited to the personal growth of students for semester length academic courses. Worked privately with various Houston based individuals and companies for custom need based projects including public speeches to crowds of 1500.

Had the privilege of being one of the original staff hired specifically for the 1st Generation iPhone Launch. Worked as an Apple Store Customer Service representation analyzing various customer hardware and software issues and concerns through a personal consultative sales approach. Routinely provided creative account sales solutions generating return business through positive customer experience. Dealt with multiple account manager software applications to assist in issue resolution. Eventually functioned as a financial fraud investigator regarding Apple Online Store purchases.

Dealt with Dell Computers APOS (After Point of Sale Products) for Premiere Large Corporate and High End Consumer Sales. Determined customers needs and configured technology solutions based on budgets. Consistently generated $50K in Revenue per week, averaging 70 calls a day, and hitting a $600K Quarterly Quota. I was #1 in Nation for December 2005 Dell U.S. Consumer Sales – Margin/Unit .