Krishna Kumar Radhakrishnan Email & Phone Number

Strategy & Consulting (Supply Chain & Operations)

-Driving global market expansion and strategic growth in consumer packaged goods, retail, and logistics industry for Infosys' top-line growth.-Proactive advisory on untapped transformation and managed services opportunities.-Orchestrating large-scale digital transformation solutions, governance, business turnaround planning and execution, commercial structuring, designing managed services operating model, staffing model, competitive pricing advisory by leveraging Infosys service offerings (capabilities, products & tools).-Create Gen AI offerings, optimize application portfolios, identify opportunities for cloud transformation, establish digital workplace solutions, implement automation, optimize service integration, enable business users, enhance user experience, and optimize IT service management.

>>>Engagement with a Global Sports Wear Manufacturer for Omni Channel Commerce solutions (Location - Germany, India, Colombia) • Designed and Built End-to-End Order Management Processes (using IBM Sterling OMS) to facilitate omni channel business models in South East Asia (Vietnam, Thailand) and Latin American Countries (Mexico, Colombia, Peru, Argentina , Chile, Brazil). Key responsibilities include assessment of existing business models and processes with each country in the market, doing a fit gap assessment after comparing it to the new product solution, Negotiation of product capabilities that are being offered to the market based on the business case, Building a business process blueprint to elucidate all the processes in the "to be" solution, Preparing product backlogs for the country specific solution along with a handover to the IT teams to develop, Managing the change within each market so as to train the stakeholders for the new solution. Managed Stakeholders from cross functional business units(Supply Chain, eCom Operations, Finance DC Operations, Carrier Partners). • Learning - Designing e-Commerce business capabilities like Ship From Warehouse & Store, Click and Collect from stores, Pickup DropOff (PU/DO) Returns, Market Place Integration, Sourcing Optimization and Exchanges. Outcome based Product Development through Agile Methodology--------------------------------------------------------->>>Consulting engagement for a German Retailer to design functional capabilities of a Mobile Application used by consumers to manage their store visit. --------------------------------------------------------->>>Consulting engagement to Building Decision Making frameworks to manage Consulting Workforce in the wake of CoVID-19 pandemic.

Bengaluru Area, India

Engagement with a Global FMCG Major for Product Life Cycle Management (Location - India) • Lead a Project for enhancing data quality of Nutrients/Allergens Information and enable specification recipe information transmission to labels across all product categories for all markets. Managed Stakeholders from R&D Team (global), Functional SAP PLM consultants and IT Process consultants to deliver 100% data correctness in PLM system within deadlines. • Learning - Functional Understanding of Product Life Cycle Management in FMCG Industries (using SAP PLM)

Mumbai Area, India

Chennai Area, India

- Associated with an American retailer of home improvement and construction products and services, as project developer and production support executive.- My responsibilities included providing Support for Existing Systems (SES) that manage base table information on the in-store systems, ensuring file delivery and processing between hub servers/stores/DCs that run at remote locations and a centralized database, To meet with various stakeholders, application teams, interfacing teams, network teams and advise an agreeable and feasible solution to the problem, Helpdesk activities, Permanent fixes for production issues, Break Fixes, Production Problems, Scheduled Maintenance, Systems Monitoring, resolving user requests

Chennai

- I was associated with an American retailer of home improvement and construction products and services, as project developer.- My responsibilities were Requirement gathering, System analysis, Design documentation, Preparation of Test Case document, Performing unit test and end to end testing of various scenarios, Internal Quality Audits and Code Walkthroughs.

Master Of Business Administration (Mba), International Business

Bachelor Of Technology (B.Tech.), Mechanical Engineering, Distinction

Activities and Societies: General Secretary of Mechanical Engg. Association Executive Member of ISTE - Students Chapter Member of National.