Kleiton M. Almeida Email and Phone Number
Professional with over 15 years in IT, working in end user support, infrastructure, cloud, modern workplace, cybersecurity, projects (traditional and agile methodologies), SecOps and DevOps cultures.Extensive knowledge in Windows Server 2003-2022 (main roles/features), System Center (SCCM/MECM, SCVMM and SCOM), Exchange, Intune, Hyper-V, VMware vSphere, SAN/NAS storages. Management of services and resources in main cloud providers (Azure, AWS and GCP).Modern Workplace: Microsoft 365 (Exchange on, Teams, Sharepoint, Planner, Project, etc.), Google Workspace (G Suite), apps and desktops virtualization (Microsoft, Citrix, and VMware), endpoint and mobile device management.Cybersecurity: Microsoft 365 Defender and Purview, Trellix/McAfee, SentinelOne, CrowdStrike, Tenable, CyberArk, F5, Firewalls (Fortinet, Palo Alto, CheckPoint), VPN, DLP, PKI, CASB, Password Vault, Backup, among other solutions.Intermediate knowledge (in constant development) in: Linux servers, Docker, Kubernetes, Rundeck, Vagrant, Terraform, Ansible, Puppet, Jenkins, Git, Nagios, Zabbix, among other open source solutions.Basic knowledge in: Observability/APM, Dynatrace, Datadog, Elastic Stack (ELK), New Relic, Prometheus, Grafana, and Splunk. Basic administration of switches and routers (Cisco CCNA 200-301 training).In addition to skills in ITSM, process modeling (BPM notation) and project coordination, with traditional (waterfall) or agile (Lean/Agile, Scrum, Kanban and Canvas) approaches.Certifications:Certified in Cybersecurity (CC) - (ISC)² - 06/2023.Microsoft Certified: Security Operations Analyst Associate - 04/2023.EXIN Information Security Foundation based on ISO/IEC 27001 - 10/2022.Nutanix Certified Associate - 11/2021.CompTIA Linux+ / LPIC-1 | Linux Administrator - 05/2018.Microsoft Specialist - Implementing Microsoft Azure Infrastructure Solutions - 05/2017.MCSE - Microsoft Certified Solutions Expert - Cloud Platform and Infrastructure - 05/2017.MCSA: Microsoft Certified Solutions Associate - Windows Server 2016 - 02/2017.CLOUD Computing Foundation - EXIN - 12/2015.OCEB - OMG Certified Expert in BPM (Fundamental) - OMG - 08/2013.PMP - Project Management Professional - PMI - 02/2013.MCSE - Microsoft Certified Solutions Expert - Private Cloud - 12/2012.COBIT Foundation - ISACA - 08/2012.MCITP: Server Administrator - 08/2009.ITIL: Foundations V3 - 12/2008.MCSE: Microsoft Certified Systems Engineer - 07/2008.MCSA: Microsoft Certified Systems Administrator - Messaging - 11/2007.MCP: Microsoft Certified Professional - 09/2007.
Itaú Unibanco
View- Website:
- itau.com.br/private-bank
- Employees:
- 674
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Analista De Engenharia De Plataforma De TiItaú UnibancoState Of São Paulo, Brazil
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It Platform Engineering AnalystItau Unibanco Oct 2024 - PresentSão Paulo, São Paulo, Brazil -
Secops AnalystDomvs It Nov 2023 - Sep 2024São Paulo, São Paulo, BrasilBTG Pactual BankSecurity Operations - SecOps• Working on integration and collaboration between Security and IT Operations• Supporting heterogeneous and hybrid environment, with over 20,000 managed assets• Vulnerability, Patching/Updating, and Compliance management• Deploying (OSD/provisioning) and hardening operating systems• Responding to infrastructure and information security incidents• Mobile device management (MDM)• Maintaining network security posture• Providing support and training for Service Desk and Field Service teams• Maintaining constant interaction with regional and global (LATAM, North America and Europe) teams -
It Infrastructure AnalystSonda Feb 2021 - Oct 2023São Paulo, São Paulo, BrasilI was responsible for (but not limited to):• Supporting high availability hybrid environment with over 20,000 managed assets• Managing modern workplace and cybersecurity solutions• Maintaining PCI DSS compliance on servers, workstations and points of sale• Managing (planning and executing) change requests in IT infrastructure environments• Responding to infrastructure/information security incidents and vulnerabilities• Maintaining constant interaction with regional teams (applications, networking/telecom, operations) and global teams. In addition to providing support for Service Desk and Field Service teams• Presenting main IT infrastructure and security&compliance indicators, on a weekly basisSome solutions involved:• Microsoft Azure (AAD and IaaS)• Windows Server 2016, 2019, and 2022• Hyper-V• Windows 7 and 10 (workstations and points of sale)• System Center Endpoint Manager (formerly SCCM): inventory, remote access, packages and applications deployment, OS image deployment, patch management• Microsoft 365 (OneDrive, Sharepoint, Teams, Planner, Project, Exchange Online)• Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS)• Nagios, System Center Operations Manager (SCOM)• Trellix, McAfee ePO, MVISION EDR• SentinelOne• Fortinet Fortigate, FortiGuard Web Filtering• Ironport Anti-spam• Pipefy• InvGate Service Desk, InvGate Assets• Tenable Nessus• Cineplex Digital Menu BoardI worked for Arcos Dorados (McDonald's). -
It Infrastructure Analyst | Modern Workplace And CybersecurityFujitsu Jul 2017 - Feb 2021Barueri, São Paulo, BrasilI was responsible for (but not limited to):• Supporting high availability environments (heterogeneous and hybrid), with over 20,000 assets• Managing modern workplace and cybersecurity solutions• Maintaining PCI DSS compliance on servers, workstations and points of sale• Managing IT infrastructure change requests• Responding to infrastructure/information security incidents and vulnerabilities• Maintaining constant interaction with regional teams (applications, networking/telecom, operations) and global teams. In addition to providing support for Service Desk and Field Service teams• Presenting main IT infrastructure and Security&Compliance indicators, on a weekly basis• Coordinating technical teams in multiple projects, across different locations (*McDonald's EOTF Brazil project)I worked for Arcos Dorados (McDonald's) and EDP Brasil. -
Project Coordinator | Technical Team LeadFujitsu Jul 2017 - Jan 2019Barueri, São Paulo, BrasilI was one of the coordinators and technical team leader of the McDonald's EOTF (Experience of the Future) Brazil project. Responsible for modernizing more than 200 restaurants (between 2017 and 2019), through implementation of multimedia and entertainment resources, next generation self-service kiosks, and state-of-the-art POSs.
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Field Services CoordinatorSonda 2016 - 2017Coordination of Field Service teams (Brazil and LatAm) in operations, projects, end user support and VIP users. Teams geographically distributed between offices, factories and distribution centers.Weekly and monthly presentations of performance indicators, results, analysis and continuous improvement of services.Client: Natura Cosméticos S/A.
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Sr. It Project Management AnalystIndra Mar 2013 - Jun 2016São Paulo, São Paulo, Brasil• Project coordination in Data Processing Section of Military Police of São Paulo State• Implementation and support of Microsoft EPM (Enterprise Project Management) solution for Project Management Offices (PMOs) of the Fire Department and Military Police of São Paulo State• Process modeling and implementation (BPMN) -
Sr. It Support AnalystIndra Jun 2009 - Mar 2013São Paulo E Região, BrasilAdministration of high availability, heterogeneous and mission-critical environment (emergency services and public safety). Solution architecture, planning, implementation and maintenance of new technologies.
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Network AdministratorCetelem May 2008 - May 2009São Paulo E Região, BrasilAdministration of Windows servers, Exchange, McAfee, Linux, Citrix and VMware. 3rd level support, implementation of new technologies, project management/execution and coordination of 1st and 2nd level Help Desk teams. -
Network Operations Center (Noc) Analyst | Server AdministratorAtento Apr 2007 - May 2008São Paulo E Região, BrasilMonitoring of servers and network assets (Nagios and Zabbix), administration of Windows servers, Exchange, Barracuda anti-spam, Symantec antivirus, EMC storage, among other solutions. -
It Support AnalystVidax Teleserviços S/A (Meta - Soluções Comerciais) Feb 2006 - Apr 2007São Paulo E Região, Brasil
Kleiton M. Almeida Education Details
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It Project Management -
It Management -
Network Management -
Information Technology
Frequently Asked Questions about Kleiton M. Almeida
What company does Kleiton M. Almeida work for?
Kleiton M. Almeida works for Itaú Unibanco
What is Kleiton M. Almeida's role at the current company?
Kleiton M. Almeida's current role is Analista de Engenharia de Plataforma de TI.
What schools did Kleiton M. Almeida attend?
Kleiton M. Almeida attended Universidade Anhembi Morumbi, Fgv - Fundação Getulio Vargas, Unip - Universidade Paulista, Senac São Paulo.
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