Kiki Hammonds-Liggett Email & Phone Number

I am a visionary Operations leader who is passionate about making processes/protocols more efficient and effective. I MOST ENJOY driving continuous process improvements through: • SWOT analysis• Strategic planning• Data analysis• Creating and implementing SOP’s• Multi-dimensional communication• Continuous relationship buildingWith my DIVERSE background I have been able to:• Reduce audit cost by 70%. • Implement a logistics route for real-time delivery, with a cost savings of 23%.• Develop employee accountability metrics through KPI’s.• Completion of projects on time and meeting or exceeding goals. Implementation of projects have increased stow rates by 20% and decreased damages by 5%. • Managed up to 200 direct associates. I strive for continued excellence through a team environment with a friendly, decisive and methodical approach. My KEY STRENGTHS that I posses for success include: • Collaboration• Implementing metrics and goals• Employee engagement/Career goals/Corrective Action Plans• Cross functional communication• Operational Efficiency • Improving Productivity I am responsive to a variety of demands while paying attention to detail and seeing tasks through to meet company goals. With MY “CAN DO” ATTITUDE I am able to provide:• Exceptional contributions to Customer Service• Meeting or Exceeding goals • Forecasting• On-time project completion • Solutions• Cost*EXPERTISE*Leadership Operation ManagementProcess ImprovementInventory ControlCross-functional Team leadershipRelationship BuildingContracts

Listed skills include Sales Operations, Leadership, Management, Customer Service, and 26 others.