Klorisa Steele Email & Phone Number

Think, operate, exemplify, and deliver results that are logical, creative, strategic, and innovative while meeting objectives and goals.Coordinate production of print media, advertising, and sales literature with the Marketing Communications Manager.Plan, track, and support branch events, grand openings, trade shows, corporate marketing functions and special events.Create and oversee timelines and deadlines for all phases of the event process: creation and planning, audience and cross-collaboration across teams, and procurement.Create and distribute memos, advertising schedules, marketing materials, and other information as assigned.Support departmental efforts to build a strong internal brand and corporate culture.Invoice support to include GL codes, coordinating with branches, manager, and Accounting department.Support branch Business Development Requests for event plans and promotional items, copy editing, and coordinating production of flyers and event materials.Update, proof and distribute deposit and website rate sheets for loans and deposits.Facilitate all client communication regarding upcoming branch location changes.Support Digital Marketing Manager with social media and Marketo email campaigns including content creation, uploading/verifying files and exporting data.Ensure utilization of best practices, technology standards, and compliance of our email marketing efforts with brand guidelines and spam regulations.Create, publish and distribute promotional, external and internal corporate newsletters.Complete projects as assigned, including website updates and creating new pages.Manage sponsor/exhibitor correspondence, tracking, and recognition. Responsible for communicating and managing inventory with procurement and fulfillment partners.Research and negotiate venue, hotel, AV, and related contracts with oversight from CMO.

Lakewood, Washington

Key point of contact to support marketing processes by scheduling, communicating, coordinating, and tracking all internal communications including memos, marketing support emails, internal knowledgebase system, and intranet management.Event-related tasks, such as creating ads, and management of event materials, and giveaway ordering and management.Builds trust and meets other team’s needs by being knowledgeable, proficiently addressing the questions and issues team members have, while being friendly and responsive to the needs of others on a touchpoint basis. In essence, help other team members feel Marketing is knowledgeable, proficient, friendly, and responsive.Effectively communicate with all customer-facing staff to ensure comprehension of campaign and promotion related resources, and that all materials and displays are uniform in each branch.Collaborate with various assigned vendor partners to ensure Harborstone is maximizing the full value of the relationship and mutual success; creating a thriving relationship and helping vendor partners realize their full potential within the scope of Harborstone’s relationship with them.Builds a collaborative environment with assigned clients, providing insights on lines of business, competition, persona development, and growth/retention opportunities through planning, execution, measuring, and review.Ensures processes are well defined, managed, and communicated in an effective manner. Mitigate details from falling through the cracks while being highly efficient. Develops and manages programs to achieve efficiency (cost and effort) while producing results.All email communication for campaigns, events, and services, as well as monthly newsletters.

Federal Way, Wa

Created targeted content and promotional materials for various in-branch events, such as nutrition workshops and credit classes while ensuring brand consistency.Planned community outreach events including coffee buyouts, visiting prospects, community events and volunteer opportunities.Collaborated with management and cross-team partners to provide solutions to business customers, including needs for technology, services, and problem resolution.Implemented procedures to enhance operations performance to achieve high audit scores.Coordinated various store projects to completion, such as transferring extensive physical file archives to new digital systems.Trained new associates on procedures, general banking and product knowledge, problem resolution, and gathering data to aid the team in store direction and goal standings.Surpassed personal loan production goal by 150% or more each year.

Tukwila, Wa

Headed merchandising and visual projects for monthly floor sets.Coached associates to meet or beat their sales goals while meeting personal sales goals. Provided solutions to any customer issues and tracked issues to resolution and coached associates to do the same.Led daily sales segments to meet sales and conversion goals.

Tacoma, Wa

Responsible for sales and growth in 30% of business across various categories.Led sales segments daily to meet and exceed sales and conversion goals.Motivated and coached associates to assist customers and cross sell.Provided excellent customer service including providing solutions to any issues.Assisted in merchandising monthly floor sets.

Master Of Science, Management And Leadership

Bachelor Of Science, Marketing Management