James Klousia Email & Phone Number

Hobart, Tasmania, Australia

As the Oracle Policy Automation (OPA) lead, I have responsibility for developing and implementing OPA rulebases, which provide tailored rates of pay and eligibility for 122 Modern Awards. I oversee a team of rule authors across various locations, and provide support and mentoring to ensure a consistent approach to the completion of rulebases. Key Responsibilities: • Design, build and test the system to generate pay rates for every award, including document generation and timesheet calculation.• Build and maintain BI Publisher templates to automatically generate pay rate guides for each Modern Award.• Liaise with business and technology stakeholders to ensure that the solution is deliverable and meets business requirements.• Identify and assess risks in order to provide possible solutions to senior management.• Oversee the development of individual award rulebases to ensure accuracy and consistency.• Provide specialist assistance with difficult award interpretations or rulebase implementations.• Maintain and deploy the universal inclusion rules to ensure that solution can be universally applied across all Modern Awards.• Develop documentation and deliver training to staff, as well as provide ongoing mentoring.• Review and implement legislative changes into completed rulebases.

Hobart, Tasmania, Australia

As a Business Analyst, I performed a comprehensive review of the Fair Work Ombudsman’s Pay and Conditions Tool (PACT). My report and recommendations were accepted, and formed the basis for a project to completely restructure the tool.Key Responsibilities: • Review the current iteration of PACT to identify risks, errors and areas for improvement.• Liaise with stakeholders to understand and document their needs and concerns. • Develop requirements and priorities for a future project to rebuild the tool.• Review possible solutions, including the development of prototypes. • Report findings and recommendations to senior management.

Hobart, Tasmania, Australia

I established the Calculations Team to fix inconsistent time and wage calculations across the agency, reduce risk of criticism due to inadvertent errors and ensure that all enforcement matters were reviewed prior to publication of findings. I built templates that are used across the agency for all calculations matters and remotely managed a team of calculation specialists.Key Responsibilities: • Develop and maintain time and wage calculations templates for use across the agency.• Develop processes and procedures to ensure consistent application of calculation methodologies.• Manage competing priorities to ensure the timely delivery of results.• Maintain stakeholder relationships with the inspectorate and legal branch.• Provide expert testimony for calculations to the courts.• Conduct evidence assessments and provide recommendations for further action.• Deliver training on the use of calculations tools and applying consistent calculation principles, as well as ongoing mentoring and leadership to team members and colleagues.

Hobart, Tasmania, Australia

As a Fair Work Inspector, it was my responsibility to impartially investigate alleged contraventions of workplace legislation and randomly audit business to provide education. Key Responsibilities: • Develop and maintain relationships with both parties of a complaint.• Ensure compliance with the relevant workplace legislation by employees and employers through the provision of advice or enforcement actions.• Demonstrate a sound understanding of the Workplace Relations Act 1996, the Fair Work Act 2009 and associated Regulations.• Assess allegations and collect evidence to determine contraventions of legislation. • Extensive experience in all aspects of an inspector’s job, including complaint registration, negotiated resolution, auditing, education, investigations and litigations.