Karen Bowen Email & Phone Number

United Kingdom

Uk

We work with IT and cybersecurity teams specifically in industries like Healthcare, Finance and Manufacturing to help them strengthen their password policies across their business and reduce IT helpdesk calls.My role within Specops is not only to discuss requirements with new prospects but also ensure our current customers' are making the most of our solutions - especially as remote working has now been enforced! Our password policy software is compliant with NCSC, NIST and PCI… Show more We work with IT and cybersecurity teams specifically in industries like Healthcare, Finance and Manufacturing to help them strengthen their password policies across their business and reduce IT helpdesk calls.My role within Specops is not only to discuss requirements with new prospects but also ensure our current customers' are making the most of our solutions - especially as remote working has now been enforced! Our password policy software is compliant with NCSC, NIST and PCI enabling you to find the templates to strengthen your AD password policies, stop end user bad behaviour, block common dictionary words, manually enter your own words (such as Password1 or Winter2020!) Blocking usernames, incremental passwords, stopping "leet speak" character substitution and more....Specops Breached Password Protection - now allows you to block over 2 billion leaked passwords and stop them being used across your environment. The NCSC advice is to block leaked dictionary words - our premium software enables you to do this automatically with no additional skills required in the business!Reduce your IT helpdesk calls by implementing Specops uReset - password resets can be made anytime, with any device, anywhere (unlike our competition who make you get back to the office!) With customised password messages to show end users where they are going wrong and MFA such as Fingerprint scanning, Google Authentication, Mobile Code and many more.If you have a breach - who is responsible?Do you need to achieve Cyber Essentials?Do you know weak passwords are being used in your business?Do your password policies currently comply?Are you looking to gain Cyber Insurance?Have you just had a PEN TEST and uncovered weaknesses?All of the above starts with a stronger password policy than the current MS Default Domain solution.Download our free Password Auditor Tool to discover your current vulnerabilities : https://specopssoft.com/product/specops-password-auditor/ Show less

Swindon, United Kingdom

An IBM Premier Business Partner, our aim is to provide our clients with an industry-leading proposition, combining our deep understanding of the challenges businesses face with expert and detailed knowledge of the technology solutions. We offer a full range of services from consultation and development of a bespoke solution, through to deployment, training and ongoing support.

ICO3 provides an all embracing e-commerce strategy for businesses. We work in partnership with small businesses to help them sell online. Our ultimate aim is to give business owners complete reassurance - knowing that their day to day on-line business is being looked after and is growing. Our approach is to develop a long term partnership with business owners to a personalised specification. We evolve with the client to meet the ever growing and changing demands of their business. All… Show more ICO3 provides an all embracing e-commerce strategy for businesses. We work in partnership with small businesses to help them sell online. Our ultimate aim is to give business owners complete reassurance - knowing that their day to day on-line business is being looked after and is growing. Our approach is to develop a long term partnership with business owners to a personalised specification. We evolve with the client to meet the ever growing and changing demands of their business. All the decisions about your store are joint decisions - all the investments are made as a shared investment. We provide a range of free services as part of the partnership including Research Services, Product Marketing Services, Promotion Services, Website and Customer Experience Services and Promotion Services. Our fees are based entirely on commissions generated from your online sales. We also ask for one off commitment fee as a way of demonstrating a new partner's commitment to the project Show less

Plymouth, United Kingdom

I worked as a successful freelance Business Development Manager/Business Analyst for almost six years.My duties include:- Salesforce Business Analyst experience of CRM software projects - Proven delivery experience.- Experience managing teams of Salesforce/IT professionals- Planning and managing projects to maximize sales productivity and efficiency.- Translate the sales strategy and processes into Salesforce.- Analyses sales requirements into the CRM… Show more I worked as a successful freelance Business Development Manager/Business Analyst for almost six years.My duties include:- Salesforce Business Analyst experience of CRM software projects - Proven delivery experience.- Experience managing teams of Salesforce/IT professionals- Planning and managing projects to maximize sales productivity and efficiency.- Translate the sales strategy and processes into Salesforce.- Analyses sales requirements into the CRM Solution and make sure the requirements are delivered.- Take full advantage of the impact of the CRM solution to ensure the system supports the sales process and business objectives.Key skills:• Working with business users and stakeholders to quickly but accurately understand and translate needs into solution.• Strong presentation and negotiation skills. • Contacting and communicating with high end decision makers. • Excellent Account Management skills. • Agile working• Lifecycle planning Show less

London - Aldgate East

Key Responsibilities• Managing Customers• Supporting Account Managers with administrative duties• Attend ongoing internal product meetings. • Problem solving. Accountable for queries / problems through to resolution.• Project Management of customer solutions to deadlines• Providing ongoing support to team members. • Entering Customer orders onto the internal database and keeping updated• Updating Excel status spreadsheets for Customers• Arranging Customer… Show more Key Responsibilities• Managing Customers• Supporting Account Managers with administrative duties• Attend ongoing internal product meetings. • Problem solving. Accountable for queries / problems through to resolution.• Project Management of customer solutions to deadlines• Providing ongoing support to team members. • Entering Customer orders onto the internal database and keeping updated• Updating Excel status spreadsheets for Customers• Arranging Customer meetings to discuss ongoing status of orders• Producing weekly/monthly reports for Internal and External Customers• End to end delivery of customer services.• Raising and receiving Internal and External Purchase Orders• Invoice reconciliationKey Achievements• Setup up an online Customer/Level3 web room to enable customers the ability to track the progress of ongoing projects.• Significantly decreased customer issues on large reseller account by actively changing processes.• Successfully Project Managed 3 large scale customer orders ensuring deadlines were met and specialist equipment was shipped to a number of European countries.• Managed and reduced aged debt on customer invoice queries by requesting customer purchase order numbers with each order. Show less

Hatfield, Hertfordshire

Position Senior Sales Support The first point of contact for customers managing the entire end-to-end administration function for dedicated accounts. Reporting to Support Supervisor and Account Manager.Preparing Technical quotes and offering the best cost and product solutions to clientsKey Responsibilities• Monthly Reporting • Sales Analysis• Conversion of Quotes to Orders• Communicating effectively with customers and internal partners… Show more Position Senior Sales Support The first point of contact for customers managing the entire end-to-end administration function for dedicated accounts. Reporting to Support Supervisor and Account Manager.Preparing Technical quotes and offering the best cost and product solutions to clientsKey Responsibilities• Monthly Reporting • Sales Analysis• Conversion of Quotes to Orders• Communicating effectively with customers and internal partners • Accountable for queries / problems through to resolutionKey Achievements• Proactively reduced aged debt on my accounts • Applying own initiative to provide tailored customer solutions • Regular Second sourcing of stock • Realised the potential of the Government Agencies’ Paperless office scheme to up-sell an initial bulk order of 50 scanners with the prospect of many more• Launched a ‘consumables and lifetime maintenance pack’ with each new printer unit sold resulting in large increase in incremental sales Show less

Gcse, English, Maths, Gepgraphy, History, It, Woodwork, Dual Science,

Activities and Societies: August 2001 – Computer Aided Draught and Design Using AutoCAD December 1999 – Internal Quality Auditor April.

Education record