Kerry Smith Email & Phone Number

Guelph, Ontario, Canada

Waterloo

Designed and developed a variety of training programs using the A.D.D.I.E methodologyCollaborated with business stakeholders to ensure business needs were addressed Ensured training was designed from a learners point of view

Involved in both design and development for Consumer and Business segments of the company utilizing A.D.D.I.EFacilitated train-the-trainer sessions for usage of program design materials via adobe connect Partnered with business stakeholders to ensure any challenges and needs were addressed throughout the design and development process Gathered ongoing.

Taught "Introduction to Human Relations", which included delivery of leadership, and communication skills to hundreds of students over a 10 year span Planned and prepared lessons, projects, tests and evaluations of student performanceCreated a learning environment that was fun and conducive to adult learning principles

Conducted needs assessments to identify, assess and define learning needs of clientsRecommended appropriate learning solutions to address current and emerging learning needsManaged training activities within specified areas of responsibility including development, planning, delivery, and train the trainer developmentDeveloped training on basic and advanced.

Developed individualized education plans for each student, identified any learning obstacles and assisted students in surpassing them Courses taught included: Microsoft Office, QuickBooks, Customer Service, Dispatch, Security Guard, Call Centre, Retail Sales Associate, Office Assistant, Job Search, APICS, College Preparation, Academic UpgradingCreated.

Interviewed, hired, referenced and counseled associates.

Hired and trained team members and conducted performance reviews.

Bachelor Of Arts (B.A.), History

Bachelor Of Education (B.Ed.), Adult Education

Business Management Skills Certificate, Business Management