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Kelly Lucha (She/Her) is listed as Director of Project Management and Sales at The Technology House, a with 38 employees, based in Greater Cleveland, United States. AeroLeads shows a work email signal at employeescreen.com and a matched LinkedIn profile for Kelly Lucha (She/Her).
Kelly Lucha (She/Her) previously worked as Manager of Project Management at The Technology House and Senior Project Manager at The Technology House. Kelly Lucha (She/Her) holds Bsba, Marketing And Logistics from John Carroll University.
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Kelly is a skilled professional with 20 years of experience in customer service leadership and account management. At The Technology House, Kelly oversees the Project Management and Sales teams. In this role, Kelly will work to generate new business and educate the customer on manufacturing processes, generating quotes, and overseeing jobs to completion.As a Senior Account Manager at Sterling Talent Solutions, Kelly acted as a consultative liaison and primary point of escalation with dedicated accounts to protect and grow revenue. Kelly has experience in onsite business reviews including identifying new contract strategies and revenue opportunities. Kelly Lucha was responsible for supervising and directing EmployeeScreenIQ's award-winning Client Relations Department. Kelly managed the team that was responsible for building and maintaining strong relationships with clients, which is a competitive advantage in a regulated industry. EmployeeScreenIQ was acquired by Sterling Talent solutions in 2016.Kelly began working at EmployeeScreenIQ in 2003 as an in-house researcher for education and employment background checks. As the Director of Client Relations, Kelly designed background screening programs for many clients in a wide range of industries, including multiple location implementations. Kelly utilized in-depth knowledge of EmployeeScreenIQ’s products and programs to coordinate client account activities while providing the highest level of customer satisfaction.Kelly holds a Bachelor of Science in Business Administration from John Carroll University. She is also a big Cleveland Browns and Ohio State Buckeye fan. Kelly enjoys playing golf, and volleyball.Specialties: Leadership, Customer Service, Project Management, Account Management, Employment Background Checks, Substance Abuse Screening, Customer Satisfaction, Training, Management, Time Management, Program Management, Microsoft Excel, Additive Manufacturing, Technology, Manufacturing
Listed skills include Background Checks, Customer Service, Leadership, Training, and 44 others.
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A career timeline built from the work history available for this profile.
Streetsboro, Ohio, United States
Responsible for directing and coordinating existing customer programs and generating new business. Overseeing the supervision and training of the Project Management and Sales teams.
Cleveland, Ohio, United States
Responsible for maintaining contacts with existing customers and generating new customers. Coordinating with Project Managers when they receive customer data and reviewing with internal departments to analyze part requirements, resources, availability of materials, timing, etc. Identifying and maintaining current and future staffing needs as well as developing a training plan for new Project Managers as well as develop current Project Managers.
Cleveland/Akron, Ohio Area
Responsible for maintaining contacts with existing customers and generating new customers. Receiving customer data and reviewing with internal operation teams to analyze requirements, resources, availability and timing.
Cleveland/Akron, Ohio Area
Kelly served as a consultative liaison and the primary point of escalation with specific client accounts to protect and grow revenue. She proactively monitored volumes and trends to ensure treatment strategies were appropriate. In addition to Identifying new revenue opportunities and negotiated contract strategies associated with dedicated accounts.
Cleveland/Akron, Ohio Area
Kelly Lucha directed and coordinated customer service activities as they related to external customer satisfaction. She utilized excellent, in-depth knowledge of the company products and programs as well as team members within the Client Relations Department. Kelly also managed the supervision and training of Client Relations Managers and Associates.Previous experience at EmployeeScreenIQ includes Customer Service Associate and Researcher. EmployeeScreenIQ is a 3 time Smart Business World Class Customer Service Award Honoree. We also have a 99.5% client retention rate. Specialties include: Employment Background Checks, Customer Service, Leadership, Pre-Employment Background Screening, Substance Abuse Screening, Resume Verifications, Customer Satisfaction, Training, Management, Criminal Background Checks
Other employees you can reach at tth.com. View company contacts for 38 employees →
Zackery Mitchell
Colleague at The Technology HousePainesville, Ohio, United States
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Ed Pastor
Colleague at The Technology HouseSolon, Ohio, United States
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Lorinda Dixon
Colleague at The Technology HouseYoungstown, Ohio, United States
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Ed Dickinson
Colleague at The Technology HouseSolon, Ohio, United States
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Jonathan Franco
Colleague at The Technology HouseAurora, Ohio, United States
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Dan Stumpf
Colleague at The Technology HouseSolon, Ohio, United States
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Shelby Shidel
Colleague at The Technology HouseKent, Ohio, United States
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Quan Vo
Colleague at The Technology HouseSolon, Ohio, United States
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Richard Molnar
Colleague at The Technology HouseGreater Cleveland, United States
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Garnet Brown
Colleague at The Technology HouseKent, Ohio, United States
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Activities and Societies: American Marketing Association, Logistics Society
Activities and Societies: National Honor Society
Quick answers generated from the profile data available on this page.
Kelly Lucha (She/Her) works for The Technology House.
Kelly Lucha (She/Her) is listed as Director of Project Management and Sales at The Technology House.
AeroLeads has found 2 work email signals at @employeescreen.com for Kelly Lucha (She/Her) at The Technology House.
Kelly Lucha (She/Her) is based in Greater Cleveland, United States while working with The Technology House.
Kelly Lucha (She/Her) has worked for The Technology House, Sterling Talent Solutions, Employeescreeniq, and Allied Integrated Marketing.
Kelly Lucha (She/Her)'s colleagues at The Technology House include Zackery Mitchell, Ed Pastor, Lorinda Dixon, Ed Dickinson, and Jonathan Franco.
You can use AeroLeads to view verified contact signals for Kelly Lucha (She/Her) at The Technology House, including work email, phone, and LinkedIn data when available.
Kelly Lucha (She/Her) holds Bsba, Marketing And Logistics from John Carroll University.
Kelly Lucha (She/Her) is listed with skills including Background Checks, Customer Service, Leadership, Training, Management, Applicant Tracking Systems, Program Management, and Customer Satisfaction.
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