Komal Lucy Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

General office administration including day-to-day running of office and reception duties. Completing meeting room preparation and management, ordering kitchen and office supplies and meeting catering requirements. Liaising with with building management and other third-party suppliers regarding operational issues in relation to the premises. Liaise with.

Moonee Ponds, Victoria, Australia

Responsible for welcoming patients and visitors, answering the telephone andanswering any inquiries. Assisting patients with completing necessary forms and documentation. Responsible for billing with relevant item codes in Zedmed software and processingMedicare rebates. Responsible for daily mail and courier packages for the timely delivery of hearingaids..

Melbourne, Australia

Melbourne, Australia

• Responsible for providing quality care and learning environments for children (0-5years) following National Standards set out by ACECQA. Assisting in children’s learning and development through play-based.
• Effectively set up room routines that ensure smooth and stress-free transition for children.
• Developed learning experiences based on children’s interests and play.
• Developed relationships and bonds with children, families and staff.

Melbourne Area, Australia

• Responsible for managing reputed Australian universities and TAFE databases. Managing outbound calls to prospective students while assisting with student queries and enrolment. Counselled and engaged with HE students.
• Effectively counselled and engaged with students via phone and email resulting in long-term wellbeing and retention.

• Member of the Accounts team and responsible for providing excellent customer service to customers and stakeholders. Responsible for accurate daily data entry, customer queries and account management. Executed daily.
• Handled irate customers with a calm telephone manner and quick problem solving skills resulting in satisfied customer and increased company value.
• Standardised correspondence to VIP accounts to ensure a streamlined process resulting in happier customers and more effective use of department’s time and resources.
• Overcame large influx of work due to a management error during Christmas holidays by thinking outside the box for innovative idea and working overtime to solve the problem resulting in satisfied customers and management.
• Co-developed a training manual to ensure smooth transition and learning development for new staff.
• Developed a streamlined process to cut work time by 50 per cent resulting in less wasted hours and improved work performance across the department.

• Responsible for reporting on current news, reviewing events and copy-editing. Developed own voice and column for newspaper. Developed reporting and writing skills with hands-on experience. Responsible for sourcing.
• Developed media writing skills, edited and copy-edited articles and media releases.
• Developed relationships with outside sources, reporters and media.

• Integral member of small-press TAFE publishing house team of 14. Due to previous design experience was responsible for desktop publishing, design and layout and liaising with printers.
• Developed relationships with key customers, printers and team at Holmesglen Writers Press.
• Overcame setback when publishing team numbers halved mid-project and rallied the team members to produce two magazines and a book Get Frocked unveiled by Sarita Stella-Holland.
• Motivated team to continue working and achieve target results after setback which resulted in successful book sales.
• Designed a template in InDesign for magazine resulting in successful layout currently used for books and magazines produced by Holmesglen Writers Press.
• Designed and marketed invitations, posters and brochures for upcoming magazine and book launch.

Bachelor Of Arts (B.A.), Communication And Media Studies

Associate'S Degree, Professional, Technical, Business, And Scientific Writing

Activities and Societies: Small Press Publishing team

Associate'S Degree, Prepress/Desktop Publishing And Digital Imaging Design