Deputy Head Of Customer Services
Current
Sep 2024 - Present
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Katie Walker Email & Phone Number
Deputy Head of Customer Services at Wolverhampton Grand Theatre | Graduate in BA (Hons) International Hospitality Management with Sandwich Placement - First Class Division
at
Wolverhampton Grand Theatre
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Current company
Role
Deputy Head of Customer Services at Wolverhampton Grand Theatre | Graduate in BA (Hons) International Hospitality Management with Sandwich Placement - First Class Division
Location
Wolverhampton, England, United Kingdom
Company size
Who is Katie Walker? Overview
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Quick answer
Katie Walker is listed as Deputy Head of Customer Services at Wolverhampton Grand Theatre | Graduate in BA (Hons) International Hospitality Management with Sandwich Placement - First Class Division at Wolverhampton Grand Theatre, a company with 48 employees, based in Wolverhampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Katie Walker.
Katie Walker previously worked as Deputy Head of Customer Services at Wolverhampton Grand Theatre and Customer Services Assistant at Wolverhampton Grand Theatre. Katie Walker holds Bachelor Of Arts - Ba from University Of Wolverhampton.
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Wolverhampton Grand Theatre
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Profile bio
About Katie Walker
**Institute of Travel and Tourism's Hospitality and Catering Student of the Year 2020 and 2021**** Course Representative of the Year (Faculty of Arts, Business and Social Sciences) at University of Wolverhampton **An enthusiastic and adaptable worker that takes pride in offering the highest level of Hospitality to all guests and clients. Constantly looking to expand my knowledge of the industry and diversify the skills I have to offer. Developing a particular interest in Emergency and Disaster Management within the Hospitality Industry and looking to do some research in this area."True hospitality consists of giving the best of yourself to your guests" - Eleanor Roosevelt.
Listed skills include Event Management, Event Planning, Customer Service, Team Leadership, and 25 others.
Current workplace
Katie Walker's current company
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Wolverhampton Grand Theatre
18 roles
Katie Walker work experience
A career timeline built from the work history available for this profile.
Customer Services Assistant
Jun 2023 - Sep 2024
Casual Front Of House Manager
May 2023 - Sep 2024
Flexible Visitor Services Supervisor
Jun 2023 - Oct 2024
Front Of House Manager
- Be responsible for the safe and timely running of all Front of House operations to ensure customer satisfaction and successful performances.- To look after the day to day administration of the department, re. staff schedules, ordering, visual merchandising, liaising with the visiting company.
Nov 2021 - Mar 2023
Aug 2021 - Oct 2021
Conference & Banqueting Manager
Apr 2021 - May 2021
Sales Assistant
Sep 2020 - May 2021
Customer Service Assistant
Updated Job title, but the same responsibilities of my previous position of Sales and Marketing Assistant and Stage Door Receptionist in one position.
Jun 2019 - Mar 2021
Stage Door Receptionist
I am responsible for the opening up of the building in a morning and the lock down of an evening. In addition to this I carry out general receptionist duties as well as monitoring the Fire Panel and CCTV/Security Mechanisms.
Oct 2017 - Jun 2019
Senior Sales And Marketing Assistant
In addition to the duties I carry out as a Sales and Marketing Assistant I am also responsible for the supervision of all staff members on shift. I deal with any complaints and queries that a patron may have and make an executive decision as to the outcome. I am in charge of the daily banking for the department and must ensure the safe storage and.
Feb 2016 - Jun 2019
Performance Staff
Servicing the Front of House bars and Ushering the performances keeping our patrons and the performers safe and comfortable.
Feb 2016 - Jun 2019
Events And Marketing Apprentice
To work with the Marketing, Sales and Front of House Departments to co-ordinate various elements of event planning in order to showcase the benefits and features of the venue and investigate additional revenue streams.
Jul 2016 - Jul 2017
Sep 2019 - Sep 2020
Attractions Hostess- Fantasyland West
Using the fours keys of service to create magical moments for our guests in the Magic Kingdom. Working with my fellow cast members to ensure the safe and joyful running of The Many Adventures of Winnie the Pooh and the Mad Tea Party.
Jun 2019 - Aug 2019
Activity Instructor
Immersed in nature and creating memories for all of our visitors, Go Ape is a unique adventure experience for all the family. In my role I set out the health and safety boundaries for the customers and offer any assistance that i can to make the patrons experience memorable and exciting.
May 2018 - Oct 2018
Sales And Marketing Assistant
To assist customers with queries regarding ticket purchases, add-ons, seating and general theatre inquiries. Theatre ticket and event sales for the main auditorium and small theatrical spaces.
Sep 2015 - Feb 2016
Sales Assistant
Sep 2013 - Sep 2015
Team & coworkers
Colleagues at Wolverhampton Grand Theatre
Other employees you can reach at grandtheatre.info. View company contacts for 48 employees →
AT
Anna Tabner
Colleague at Wolverhampton Grand TheatreWolverhampton, England, United Kingdom, United Kingdom
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SH
Sarah Hawkins
Colleague at Wolverhampton Grand TheatreWest Midlands, England, United Kingdom, United Kingdom
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PM
Phil Mciver
Colleague at Wolverhampton Grand TheatreTelford, England, United Kingdom, United Kingdom
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JH
Jenni Hearn
Colleague at Wolverhampton Grand TheatreUnited Kingdom, United Kingdom
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FR
Fran Richards
Colleague at Wolverhampton Grand TheatreWolverhampton, England, United Kingdom, United Kingdom
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DA
Daniel Ashwell
Colleague at Wolverhampton Grand TheatreWest Midlands, England, United Kingdom, United Kingdom
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RL
Remy Lloyd
Colleague at Wolverhampton Grand TheatreStourbridge, England, United Kingdom, United Kingdom
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CG
Cameron Garbett
Colleague at Wolverhampton Grand TheatreWorcester, England, United Kingdom, United Kingdom
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SB
Scott Bird
Colleague at Wolverhampton Grand TheatreSmethwick, England, United Kingdom, United Kingdom
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LW
Leah Wallace
Colleague at Wolverhampton Grand TheatreOldbury, England, United Kingdom, United Kingdom
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Anna Tabner
Colleague at Wolverhampton Grand TheatreWolverhampton, England, United Kingdom, United Kingdom
View →
SH
Sarah Hawkins
Colleague at Wolverhampton Grand TheatreWest Midlands, England, United Kingdom, United Kingdom
View →
PM
Phil Mciver
Colleague at Wolverhampton Grand TheatreTelford, England, United Kingdom, United Kingdom
View →
JH
Jenni Hearn
Colleague at Wolverhampton Grand TheatreUnited Kingdom, United Kingdom
View →
FR
Fran Richards
Colleague at Wolverhampton Grand TheatreWolverhampton, England, United Kingdom, United Kingdom
View →
DA
Daniel Ashwell
Colleague at Wolverhampton Grand TheatreWest Midlands, England, United Kingdom, United Kingdom
View →
RL
Remy Lloyd
Colleague at Wolverhampton Grand TheatreStourbridge, England, United Kingdom, United Kingdom
View →
CG
Cameron Garbett
Colleague at Wolverhampton Grand TheatreWorcester, England, United Kingdom, United Kingdom
View →
SB
Scott Bird
Colleague at Wolverhampton Grand TheatreSmethwick, England, United Kingdom, United Kingdom
View →
LW
Leah Wallace
Colleague at Wolverhampton Grand TheatreOldbury, England, United Kingdom, United Kingdom
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2 education records
Katie Walker education
Bachelor Of Arts - Ba
High School
Wednesfield High Academy
FAQ
Frequently asked questions about Katie Walker
Quick answers generated from the profile data available on this page.
What company does Katie Walker work for?
Katie Walker works for Wolverhampton Grand Theatre.
What is Katie Walker's role at Wolverhampton Grand Theatre?
Katie Walker is listed as Deputy Head of Customer Services at Wolverhampton Grand Theatre | Graduate in BA (Hons) International Hospitality Management with Sandwich Placement - First Class Division at Wolverhampton Grand Theatre.
Where is Katie Walker based?
Katie Walker is based in Wolverhampton, England, United Kingdom while working with Wolverhampton Grand Theatre.
What companies has Katie Walker worked for?
Katie Walker has worked for Wolverhampton Grand Theatre, Birmingham Hippodrome, The Royal Household, Hogarths Hotels, and Dunelm.
Who are Katie Walker's colleagues at Wolverhampton Grand Theatre?
Katie Walker's colleagues at Wolverhampton Grand Theatre include Anna Tabner, Sarah Hawkins, Phil Mciver, Jenni Hearn, and Fran Richards.
How can I contact Katie Walker?
You can use AeroLeads to view verified contact signals for Katie Walker at Wolverhampton Grand Theatre, including work email, phone, and LinkedIn data when available.
What schools did Katie Walker attend?
Katie Walker holds Bachelor Of Arts - Ba from University Of Wolverhampton.
What skills is Katie Walker known for?
Katie Walker is listed with skills including Event Management, Event Planning, Customer Service, Team Leadership, Time Management, Public Speaking, Presentation Skills, and Customer Relations.
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