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Kristin Smith Email & Phone Number
Operations Lead
at
Vacation Races
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations Lead
Location
Kanab, Utah, United States
Company size
Who is Kristin Smith? Overview
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Quick answer
Kristin Smith is listed as Operations Lead at Vacation Races, a with 21 employees, based in Kanab, Utah, United States. AeroLeads shows a matched LinkedIn profile for Kristin Smith.
Kristin Smith previously worked as Independent Contractor at Light Backpack and Customer Service Specialist at The Dyrt. Kristin Smith holds Ba, Marketing, Communications from Penn State University.
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Vacation Races
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Profile bio
About Kristin Smith
Adventure guide based in Kanab, UT. Currently under contract with Vacation Races for 2024 as a crew leader for National Park half marathons, ultra marathons, trail running festivals, and running adventures.For more info visit: www.lightbackpack.me*Digital Nomad – I have 15+ years of expertise in digital Customer Experience design and project management. I’ve held 100% remote full-time positions with a proven track record of being highly productive and successful working from the road and from my home office.*Adventure Travel – Personal and professional travel to 140+ cities including 55+ national parks and monuments and 30+ state parks.*Education/Certification - I have a Bachelor Degree, Culinary Degree, and a variety of outdoor certifications including Wilderness First Responder and First Aid/CPR/AED. *Events & Operations – My professional roles have all been customer-facing positions within an operational capacity focused on project management and customer experience design. I have served as crew leader for destination events, responsible for planning and executing marathon/half/ultra races in cities across the US. I founded and operated a successful small business called Orange Kitchen, offering weekly cooking classes.*Team Leadership – I have been in leadership positions that included responsibilities such as hiring, onboarding, and managing cross-functional teams. I have been a successful leader in a diverse set of environments including corporate, start-ups, volunteering programs, outdoor excursions, wilderness backpacking trips, small businesses, and restaurant kitchens.*Running – I have been road and trail running 25+ miles a week for 20 years. I have completed triathlons, half marathons, full marathons, and relay races in a variety of different locations including New York City, New Hampshire, California, Lake Powell, and Zion National Park.*Hiking | Backpapcking | Camping – I have hiked 30+ miles monthly for 10 years, logging a total of 500+ hikes, 3500+ miles, and 250k feet elevation gain. I have planned and guided multiple overnight excursions, most recently Paria Wilderness & Buckskin Gulch, Kanab (5 nights), Havasupai Falls, Grand Canyon (4 nights).*Volunteering - I am on permanent rotation for The Wave-Coyote Buttes patrol team and Grand Staircase conservation and stewardship programs. I have also volunteered at race events including NYC Road Runner, Ragnar Relay, Kanab Trailfest, and Zion National Park.
Listed skills include Content Strategy, Digital Media, New Media, Television, and 17 others.
Current workplace
Kristin Smith's current company
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Vacation Races
10 roles
Kristin Smith work experience
A career timeline built from the work history available for this profile.
Independent Contractor
Current
Light Backpack
Adventure guide with home base in Kanab, UT. Currently under contract with Vacation Races for 2024 as a race coordinator for National Park half marathons, ultra marathons, trail running festivals, and running adventures.• Specializing in guided hiking, running, backpacking, camping, atv, and national park tours• Travel to local, domestic, and international destinations for trips and events• Volunteer rotation team for The Wave patrol and Grand Staircase conservation programs • Active and capable, hiking 30+ miles and running 25+ miles a week for over 20 yearshttps://lightbackpack.me
May 2022 - Present
Customer Service Specialist
• Front line brand advocate and support touch point with customers and businesses• Create departmental process, procedures, content, and performance KPIs• Collaborate with cross-functional teams to iterate on product and service experiences • Customer service and retention via 10,000+ support interactions and tickets resolved• Extension of sales team up-selling and on-boarding 600+ PRO memberships • Created content and admin system for self-help FAQs and dispersed campgrounds
May 2021 - Aug 2023
Founder & Operator
Orange Kitchen
Orange Kitchen was a cooking school that offered wellness coaching, cooking classes, educational chef lessons, and cooking products.
Jan 2017 - Mar 2021
Event Organizer
Hudson Table
• Operations lead for special events and cooking classes • Designed event experiences with cooking class preparation and execution • Designed and developed menus and tested recipes• Created and executed custom catering food plans for private events
Feb 2015 - Dec 2016
Manager Of Customer Experience
• Developed cohesive service blueprint across entire player experience ecosystem• Lead supportability strategy through specialists, operation teams, studios and leadership teams• Created unified strategy for mobile and in-game customer care integrations across brands/games
Mar 2014 - Feb 2015
Manager Of Customer Experience
• Led team of 5 employees: end-to-end lifecycle including research, design, launch and measure • Delivered 50+ initiatives that contributed to revenue, cost savings, retention & satisfaction• Designed connected experiences that included online, mobile web, mobile apps• directv.com, directv.com mobile site, DIRECTV apps, streaming, customer support, self-care
Jan 2012 - Mar 2013
Lead Of Customer Experience
• Led team of 5 employees: production, project management, front-end development and QA• Delivered road map initiatives and innovation engagements across DIRECTV products• Directv.com, DIRECTV NFL Sunday Ticket, DIRECTV Sports, Live Events
Aug 2009 - Jan 2012
Lead Of Content Production
• Responsible for digital Download-To-Own (“DTO”) and DVD-On-Demand platforms • Led team of 2 while managing relationships with partners, editing houses and digital agencies
Apr 2007 - Aug 2009
Lead Of Digital Content Production
• Content producer for “Urge”, a first generation digital music subscription product
Nov 2004 - Apr 2007
2 education records
Kristin Smith education
Ba, Marketing, Communications
Health Supportive Culinary Degree
FAQ
Frequently asked questions about Kristin Smith
Quick answers generated from the profile data available on this page.
What company does Kristin Smith work for?
Kristin Smith works for Vacation Races.
What is Kristin Smith's role at Vacation Races?
Kristin Smith is listed as Operations Lead at Vacation Races.
Where is Kristin Smith based?
Kristin Smith is based in Kanab, Utah, United States while working with Vacation Races.
What companies has Kristin Smith worked for?
Kristin Smith has worked for Vacation Races, Light Backpack, The Dyrt, Orange Kitchen, and Hudson Table.
How can I contact Kristin Smith?
You can use AeroLeads to view verified contact signals for Kristin Smith at Vacation Races, including work email, phone, and LinkedIn data when available.
What schools did Kristin Smith attend?
Kristin Smith holds Ba, Marketing, Communications from Penn State University.
What skills is Kristin Smith known for?
Kristin Smith is listed with skills including Content Strategy, Digital Media, New Media, Television, Digital Strategy, Creative Direction, Digital Production, and Final Cut Pro.
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