Kevin Marra

Kevin Marra Email and Phone Number

Regional Account Manager at Groschopp, Inc. @ Groschopp, Inc.
sioux center, iowa, united states
Kevin Marra's Location
Sioux Center, Iowa, United States, United States
Kevin Marra's Contact Details

Kevin Marra personal email

n/a

Kevin Marra phone numbers

About Kevin Marra

Looking back at my work career, I am a Sales/Customer Service Representative with extensive (over 25 years’) experience in servicing customers, managing and teaching others, including sales, IS/IT, and customer care. Dependable, Supportive, Detailed, and a team member. Remains courteous and calm during moments of dissatisfaction with employee or customer. Enjoys learning, challenges, helping and mentoring others while retaining a positive attitude with conflict resolution. Aiming to use proven skills to effectively fill a position with a successful company.

Kevin Marra's Current Company Details
Groschopp, Inc.

Groschopp, Inc.

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Regional Account Manager at Groschopp, Inc.
sioux center, iowa, united states
Website:
groschopp.com
Employees:
39
Kevin Marra Work Experience Details
  • Groschopp, Inc.
    Regional Account Manager At Groschopp, Inc.
    Groschopp, Inc. Sep 2019 - Present
    Sioux Center
    I manage a customer base of close to 178 in 20 eastern states and Canada. I am a strong advocate of supporting the customer in ways to help them manage and grow their business. I've learned that putting the customers needs first, enables both entities to grow together.
    View
  • Ozone Solutions
    Technical Sales
    Ozone Solutions Mar 2009 - Feb 2019
    Hull, Iowa
    • Inside technical phone sales• Helped 30+ customers per day by responding to inquiries from phone, and emails. Duties included signing up new customers, retrieving customer data, presenting relevant product information, and providing estimates, sales orders, or return authorizations • Trained employees in NetSuite CRM/ERP, entering customer data, making estimates, sales orders, returns • Maintained company website • Made presentations with MS PowerPoint and Adobe Flash • Made Excel spreadsheets for pricing, production scheduling, contact follow-up • Mentored and taught sales employees’ sales technics • Negotiated/ persuaded purchases which were the best products for the customer. • Customer retention was improved by providing customers detailed drawings of their process working with our products
    View
  • B&B Plumbing & Heating
    Hvac Technician
    B&B Plumbing & Heating Sep 2007 - Mar 2009
    Sioux Center, Iowa
    • I diagnosed and either repaired or replaced HVAC equipment.
  • Ad Trucking
    Truck Driver
    Ad Trucking Mar 2007 - Sep 2007
    Hull, Iowa
    • Operate tractor trailer (40-ton grain tractor-trailer rig)
  • Waters Hot
    It & Hvac Product Design
    Waters Hot Dec 2004 - Mar 2007
    Orange City, Iowa
    • Responsible for all computers, file server, network gear • Installed and serviced network hardware • Worked with the HVAC design of the products • Designed the electrical systems for the equipment models various equipment models  • Designed and implemented an automated PLC operated model • Built excel spreadsheets and Access database to track inventory and conduct bidding and estimating processes along with reporting needs  • Built the company website, & email services • Built sales tools consisting of automated  forms, animations, and sales presentations  • Provided technical support for customers
  • Harbor Group, Inc., Http://Www.Interstates.Com/
    Network Administrator
    Harbor Group, Inc., Http://Www.Interstates.Com/ Oct 1998 - Dec 2004
    Sioux Center, Iowa
    • Supported up to 50 users in two locations, Sioux Center, IA and Sioux Falls, SD• Provided technical help desk support for employees on laptops, desktops, PDA’s resolving issues at a 98% rate• Supported file and network servers, multiple printers, ethernet and wireless networks, phone system, and a computerized door access code system• Switched to another PC brand reducing down-time and frustration, saving over 30K • Maintained the software records and licenses• Purchased goods directly from vendors consisting of PC’s, software • Handled the warranty needs and support for all of the in-house hardware• Built and implemented a private Intranet for the companies• Built small databases in Lotus Notes for employees to use directly on their PC’s or from the network
  • Quality Home Sales, Inc
    Service Manager & Part Owner
    Quality Home Sales, Inc Jun 1994 - Sep 1998
    Sioux Center, Iowa
    • Sold and serviced RV's, Mobile, and Modular homes• Retrieved homes from the factories • Set the modular homes on basements and provided utility and HVAC installations. We repaired and serviced all the products we offered• Performed service calls for other customers/products to repair, recommend, replace HVAC products, plumbing, electrical wiring, appliance repair
  • Metro Wash And Sandblast
    Owner/Operator
    Metro Wash And Sandblast May 1991 - May 1994
    Yucaipa, California
    • Started this business by meeting business's needs and securing service contracts for the same in a competitive market • Served the private and public sector by offering graffiti removal, tennis court renovations, & commercial wet sandblasting
  • Fishers Grading & Excavation
    Heavy Equipment Operator
    Fishers Grading & Excavation Aug 1990 - May 1991
    San Bernardino, California
    • Operated Heavy Equipment. I was laid off due to a sluggish housing economy
  • Quality Heating & Cooling Supply
    Will Call Counter & Warehouse Manager
    Quality Heating & Cooling Supply Aug 1985 - Aug 1990
    Calimesa, California
    • Started as a delivery driver, pulling and filling, and delivering orders• Promoted to warehouse supervisor, being responsible for incoming and outgoing packages, along with freight, which included delivery trucks, and maintenance • Promoted to managing the will call sales counter, inhouse sales by phone or the counter • Responsible for showroom displays and the processing of all warranties• Managed 8 employees; 2 will call, 2 shipping/receiving, 4 delivery truck drivers

Kevin Marra Skills

Networking Customer Service Hardware Sales Help Desk Support Laptops Printers Servers Wireless Networking Sales Management Strategic Planning Lotus Notes Microsoft Office Project Management Management Negotiation New Business Development Ms Office Hvac People Management Adobe Indesign Netsuite Excel Training Team Building Leadership Microsoft Word

Frequently Asked Questions about Kevin Marra

What company does Kevin Marra work for?

Kevin Marra works for Groschopp, Inc.

What is Kevin Marra's role at the current company?

Kevin Marra's current role is Regional Account Manager at Groschopp, Inc..

What is Kevin Marra's email address?

Kevin Marra's email address is bo****@****net.net

What is Kevin Marra's direct phone number?

Kevin Marra's direct phone number is +171243*****

What skills is Kevin Marra known for?

Kevin Marra has skills like Networking, Customer Service, Hardware, Sales, Help Desk Support, Laptops, Printers, Servers, Wireless Networking, Sales Management, Strategic Planning, Lotus Notes.

Who are Kevin Marra's colleagues?

Kevin Marra's colleagues are Christian Boudjema, Javier Curiel, Rachel Flores, Aaron Muth, Mario Uribe, Laura Smidstra, Brian Westra.

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