Kevin P. Email & Phone Number

Torquay, VIC, AU

Torquay, Victoria, Australia

• Spearheaded the integration of a calendar booking system for screening call, resulting in a 40% increase in successfully booking candidates for interview and improved coordination for candidate interactions.
• Developed and delivered an engaging and informative business presentation style for candidate inductions, leading to a 30% improvement in information retention and a smoother onboarding experience.
• Implemented, and optimised monitoring and tracking reports, enabling efficient tracking of candidates' onboarding progress and reducing onboarding time by 25%.

South Melbourne, Victoria, Australia

• Successfully lowered cleaner operating capacity from 92% to 75% within a two-month period by implementing strategic recruitment and streamlining processes, all while maintaining a cost-effective approach without.
• Effectively spearheaded the integration of EdApp to streamline and enhance the Cleaners Online Induction Training Program and boost brand presence.
• Successfully carried out the use of Office vibe, which encouraged a culture of reward, feedback, and cooperation. This promoted transparency and enhanced organizational culture.

Tullamarine, Victoria, Australia

• Received multiple "Trust You" guest feedback reviews, consistently highlighting exceptional customer service and dedicated guest attention during check-in and throughout their stay.
• Led the initiative to conceptualize, design, and execute information cards distributed upon check-in, providing guests with essential hotel contact information and clear, user-friendly Wi-Fi instructions.

• Demonstrated exceptional commitment in successfully securing critical positions for Dream Cruises and Star Cruises, including recruiting Theme Park professionals, Hotel Department management roles, Mandarin and.
• Spearheaded a special project focused on pre-production of recruitment collaterals, overseeing the planning, logistics, and coordination across various departments on board Genting Dream to ensure the successful.
• Developed departmental staffing reports and dashboards designed to provide clear updates and up-to-date status information regarding staffing levels.

• Attained promotion to Senior Executive in recognition of exceptional performance as Executive.

M/V Superstar Gemini - Singapore

• Introduced fresh initiatives such as Fun Run events, wellness activities, and engaging social gatherings like themed-party nights, resulting in a significant increase in crew satisfaction scores as measured by surveys.
• Achieved increased participation in ship-wide crew events and programs, and higher crew wellbeing.
• Made history aboard the Superstar Gemini by assembling a committee of over 10 dedicated volunteers, a first for the vessel.
• Received a special Captain's Award in appreciation of the notable improvement in crew morale.

Greater Melbourne Area