Michelle Hackett Email & Phone Number

Remote

Remote

Remote-Jacksonville, FL

Served as customer facing Business Analyst-assisting with issue resolution and change requests. Documented requirements for requests and worked with developers to implement requested changes.Tracked progress of issues and requests to provide report out to my four customers on a weekly basis.Assisted other team members as needed.Spent many hours in JIRA.

Remote-Jacksonville, FL

• Served as Team Lead for
• NC Medicaid Implementation
• Colorado Medicaid
• AK AVR implementation
• NH ICD10 E2E testing
• Led up to 10 BA/DA/SA’sServed as Analyst for Alaska Medicaid for the implementation of 5010 transactions. Gap AnalysisLegacy-Analyst for Alaska implementing 5010 transactions including 837I/P/D, 835, 270/271 and.

Jacksonville, Florida Area

Worked with Payers and the Development Team to implement electronic remittance, EFT and online reporting of the 835 transaction. Payers implemented include AGP (Amerigroup), BCBSMA/NASCO (Blue Cross Blue Shield Massachusetts/NASCO), Excellus, Healthnow, Global Health, Relay Health, ValueOptions and Wellcare.Worked with business owners (insurance carriers).

Tallahassee, Florida Area

Served as Business/Systems Analyst for implementation of Colorado Medicaid. Development Team Lead for North Carolina Medicaid. Research and creation of Requirements Analysis Documents (RAD) interfacing with various subsystems to ensure that requirements were met and travelled to NC to present the initial RAD to the State officials. This also entailed.

Jacksonville, Florida Area

Served as Systems Analyst for Florida and Connecticut Medicare Part B electronic transactions. Provided formatting assistance to electronic customersProject implementation lead for HIPAA 837 inbound claims. Responsibilities included gap analysis, writing system specifications for the Gentran translator programmers, and the creation, execution and.