Ken Miller Email & Phone Number

• System and regression test AWD software products.
• Advise development teams on test scenarios/strategy.
• Write test plans, scripts, status reports, defect reports during and before the regression testing phase.
• Setup and support test environments and troubleshoot issues.
• Mentor and train junior staff on test standards, procedures and product knowledge.
• Collaborate across teams to share information and improve processes both within and outside of the department.

• Responsible for daily builds/deployments/automated testing of software product.
• Perform release management of service packs and hot fixes.
• Administer web-based collaboration tool, code repository, and web-based automated build software.
• Provide development support surrounding software builds and installs.

• System and regression test AWD software products.
• Organize and lead test cycles, write test plans, cases, status reports, defect reports, test/tester summaries during and before the QC testing phase of the SDLC.
• Mentor and train junior staff on test standards, procedures and product knowledge.
• Collaborate across teams to share information and improve processes both within and outside of QC.

Kansas City, Missouri Area

• Processed mutual fund transactions, provided customer service and correspondence to shareowners and brokers.
• Mentored junior staff on procedures and best practices.
• Worked in Quality Control for mutual fund financial transaction processing.
• Worked as liaison/contact for the technology solutions group.