Kevin Long Email & Phone Number

New York, United States

Manage all daily incoming & outgoing email & phone communications from over 400 families per quarterOversee NYC learn to swim, summer camp and afterschool programsDevelop and implement new programs and expansionsTrack & manage company finances including active balance sheet & annual budget to meet sales goals of $100k per monthManage & update iClassPro registration software for nine satellite locations per quarterRecruit, interview and on-board a minimum of three new employees quarterly to meet company needs Directly manage a team of four supervisors & thirty part time employees across nine facilities through daily operations Create and implement Mailchimp email & social media marketing campaigns to increase customer retention & brand awareness

New York, Ny

Handle incoming registrations & customer contact & payment information for over 400 families per quarterDirectly manage and oversee all summer camp swimming programs for ten partner organizationsCreate and manage program & staff schedules for 30 employees over nine operational facilities Directly supervise a 30 person team of teaching and pool support staffDirectly supervise and manage learn to swim programs & front of house operations across nine facilitiesPlan and organize monthly staff meetings and bi-annual in-service trainings for a team of 30

New York, New York, United States

Instruct group (up to eight students) and private lessons for 40 & 60 minute periods Provide competent & safe instruction for swimmers ages ranging in age from 6 months to adult on a daily basisCreate & implement structured semester lesson plans to foster skill development for up to 15 classesImplement flexible instructional techniques to foster personal growth on an individual basisPlan & effectively organize daily class time for maximum efficiencyAssess student progress and adapt lessons to meet instructional benchmarks on a weekly basis

New York, Ny

Maintained a safe and cleanly environment for over 500 patrons for an eight hour period on a daily basisResponsible for assisting group fitness instructors with set-up twice daily for 60 minute sessionsResponsible for testing pH & chlorine & maintaining temperature of 83 degrees on an hourly basisMaintained accurate chemical and bather load logs on an hourly basis according to DOH regulationsEnforced all facility regulations with a friendly and professional demeanor for over 500 patrons daily