Kenneth Manuel Email & Phone Number

Angeles, Central Luzon, Philippines

At My Outreach, I specialized in multilingual lead generation, leveraging intent data and content syndication to drive growth for tech enterprises. My role wasn't just about delivering leads; I focused on guiding clients to convert those leads into lasting partnerships. By working closely with clients, I helped them elevate their lead generation strategies and achieve their business goals.

United States

In my role as a Loan Officer, I focused on helping clients secure the right loan by thoroughly assessing their financial situation and recommending tailored solutions. I managed both inbound and outbound calls, guiding clients through the loan process and using tools like Infinity to ensure everything ran smoothly. Meeting sales targets while building and maintaining strong client relationships was a key part of my job. I also worked closely with my team to ensure compliance with industry regulations and contributed to our overall success.

Philippines

As a Community Specialist Lead, I assist drivers and delivery partners through the Uber app activation process via outbound calls, emails, and texts. I review submitted documents to ensure all requirements are met, making the onboarding process smooth. Additionally, I manage a team by conducting 1:1 sessions, leading team meetings, and performing research and analysis to drive improvements. I audit quality tickets and generate insights to enhance team performance and streamline operations.

Philippines

Mentoring teams and guiding them through the tools and systems they need to succeed. I conduct one-on-one sessions to ensure each team member is set up for success and facilitate team huddles to keep everyone aligned and on track to meet targets. My focus is on supporting growth and achieving team goals.

Philippines

In my role, I assist customers in resolving issues with their products, providing troubleshooting support for networking problems. I also handle sales by effectively convincing customers to continue using the company's products and services, ensuring their satisfaction and retention. My goal is to provide excellent technical support while driving customer loyalty.