Oversee all sales, marketing and customer service aspects of the business globally.

Responsible for driving technology care with our strategic partners. Primarily focused on ATMs, Self Service Kiosks, Payment Kiosks, Cash Automation including Teller Cash Recyclers, Currency Counters/Discriminators, Cash Deposit, Smart Safes and Coin Handling.Part of the Senior Leadership Team that recapitalized the business in 2020 from Argosy Capital to Inverness Graham. ATMIA Hygiene and Safety Committee Member

Responsible for oversight and execution of all major OEM and End User initiatives.

• Responsible for the long term growth and diversification of the organization with a focus on new products and services.

• Oversaw all aspects of a facility that fulfilled 10MM customer returns and shipments per year and an active inventory of 3.5MM discs. Duties included human resource management, automation efficiency, fleet management, vendor relations and USPS relations in Massachusetts and Rhode Island • Responsible for the training and development of 20 employees, including 1 assistant manager and 1 supervisor, to meet and exceed all operational, production and customer service standards•… Show more • Oversaw all aspects of a facility that fulfilled 10MM customer returns and shipments per year and an active inventory of 3.5MM discs. Duties included human resource management, automation efficiency, fleet management, vendor relations and USPS relations in Massachusetts and Rhode Island • Responsible for the training and development of 20 employees, including 1 assistant manager and 1 supervisor, to meet and exceed all operational, production and customer service standards• Responsible for the restructuring and redeployment of the Automation Support Tree company-wide; a remote rapid response troubleshooting team for technical and automation efficiencies • Promoted from Assistant Operations Manager in Portland, ME Show less

• Oversaw all store operations including sales, store layout, inventory, human resources and loss prevention• Monitored all store-wide reporting and developed, implemented and executed action items as needed• Promoted from Copy & Print Center Manager

• Direct outside business to business sales • Account management of current and potential IKON clients within a territory• All duties required in the sales cycle: prospecting, evaluating, proposing, negotiating, and closing• Properly handled delivery, billing, and service issues

• Responsible for the high volume reproduction of a wide variety of corporate documents• Daily contact with customers to facilitate project management for global investors, customers and employees with regard to time management, quality control and shipping• Inventory management for all materials and supplies to the document center