Krzysztof Mroczkowski Email & Phone Number

Bournemouth, Gb

Bournemouth, England, United Kingdom

Main responsibilities:Collaborate with clients and project stakeholders to understand their AV needs and requirements.Design customized AV systems and solutions, including audio, video, and control systems, tailored to client specifications.Conduct site surveys and assessments to determine optimal AV equipment placement and integration.Create detailed AV system designs, schematics, and technical drawings using CAD and other design tools.Create the Bill of Materials (BOM).

Developed and communicated the strategy for Managed Services, ensuring alignment with relevant participants and stakeholders.Conducted market research to identify demands and opportunities.Created roadmaps and facilitated ongoing development of Managed Services.Planned and recommended enhancements to meet business requirements in a cost-effective manner.Administered cloud platforms, ensuring dependable and smooth services.Managed relationships with 3rd party suppliers, vendors, and partners.Provided 3rd line support, troubleshooting, and resolving complex faults in collaboration with customers.Delivered technical training to customers, engineers, and support teams.Authored manuals, user guides, and technical documents for customers, engineers, and support teams.

Led high-profile projects for government organizations, including the UK Government, Welsh Government, Ministry of Justice, and other public bodies.Implemented Audio-Visual and video conferencing solutions for numerous NHS Trusts, improving communication and collaboration in healthcare settings.Received commendations for exceptional project management skills, technical expertise, and commitment to customer satisfaction.Held Security Clearance (SC) and ensured compliance with strict security protocols throughout projects.Conducted site surveys and performed customer needs analysis for Video Conferencing and Audio-Visual Systems.Prepared project documents and technical drawings.Built, configured, and commissioned Video Conferencing infrastructure including H323 gatekeepers, SIP registrars, MCUs, and management servers.

Deployed and configured Video Conferencing infrastructure components, including H323 gatekeepers, SIP registrars, MCUs, and management serversInstalled and configured a diverse range of Video Conferencing room systems, such as Cisco, Polycom, Pexip, Logitech, Tandberg, Starleaf, and other brands.Conducted site surveys and performed customer needs analysis for Video Conferencing and Audio-Visual Systems.