Jared Knight Email and Phone Number
South Carolina, United States
Jared Knight's Location
Greenville-Spartanburg-Anderson, South Carolina Area, United States
Jared Knight's Contact Details
Jared Knight work email
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Jared Knight personal email
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About Jared Knight
A former colleague humbled me over my obsession: building sustainable processes! He took me to every whiteboard in the office. My supply chain management (SCM), process improvement notes & SQL computer programming code stocked each board.As we laughed, I grabbed an eraser & made space available. The excess inventory of notes led to a U.S. PATENT. The invention served $5B in revenue for 10+ years!Yes, love whiteboards, managing replenishment of easily accessible dry-erase markers, & a hands-on, visual learner!What energizes me:• providing high-level customer service• learning Artificial Intelligence (AI)• problem solving with data analytics• S&OP• supplier management & vendor management• decision-making & adaptable thinking• overcoming adversity with resilience• management, leadership roles & fast-paced teams• fostering diverse & inclusive customer-focused teams• giving credit where due• streamlining efficiencies, lean manufacturing & automation• project management & teamwork• BHAGsExperience:• 4+ years HVAC/R & electrical industry• 15+ years major appliance manufacturing industry• U.S. Marine Corps, high-tech communicationsMy passion for customers & shareholders enables growing people & empowering employees, thinking differently & winning as a team.As an influential servant leader, I get things done, deliver customer-first results, improve productivity, reduce costs, build the best teams, & recognize top talent. I know: demand forecasting, materials, procurement, online sales, logistics, warehousing, sourcing, suppliers, fulfillment, call center, operations, returns & escalations.Formalizing planning & execution gave me in-depth knowledge of policies and procedures. Proud of my team for delivering 20 million appliances (units) when I had direct oversight & responsibility for transportation & reverse logistics, 3PL!Challenging the status quo, I executed distribution network optimization, required negotiations; improved order-to-delivery time & saved $15M annually. My initiative, analytics, and data-driven drive enabled collaboration, cross functionally, and achieved service KPIs & reduced cost $20M, 2 consecutive years.According to GALLUP CliftonStrengths, I am a Woo. Would love to meet you 😊 Key Skills• Strategic Planning, Risk Management• Budgeting, Economics, ERP, TMS, WMS• Visionary, P&L, JDE, Oracle, SAP• Active Listening, Interpersonal• Super User MS Excel / MS Office • Inventory Management, E2EFun: family time, running & storytellingSeeking a supply chain professional? Let's connect. Happy to help!
Jared Knight's Current Company Details
Self Employed
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Freelance Consultant | Open to Full-Time Opportunities
South Carolina, United States
Jared Knight Work Experience Details
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Freelance Consultant | Open To Full-Time OpportunitiesSelf EmployedSouth Carolina, United States
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Director, Supply Chain Management, S&Op, Procurement, Logistics, Project Management, It, ManagerSeeking, Looking, & Searching For Opportunities To Join A Team And Contribute To Goals & Priorities! Nov 2024 - Present
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Materials ManagerDiversitech Corporation Feb 2020 - Nov 2024Duluth, Georgia, United StatesLed up to 10 employees across 7 locations with 5 direct reportsKey Highlights• Developed MRP 1st week on the job, the following week, 𝑩𝒐𝒂𝒓𝒅 𝒐𝒇 𝑫𝒊𝒓𝒆𝒄𝒕𝒐𝒓𝒔 declared 𝑩𝒆𝒔𝒕 𝑷𝒓𝒂𝒄𝒕𝒊𝒄𝒆 √ 2 MRP implementations, 1st (listed above) used for 3 years, 2nd was off-the-shelf software• Created production scheduling process, 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 feedback, 𝑭𝒊𝒓𝒔𝒕 𝑻𝒊𝒎𝒆 𝑾𝒊𝒕𝒉 𝑻𝒉𝒊𝒔 𝑽𝒊𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒚• Executed a significant brand consolidation, 106 key SKUs, supply chain lead• Onboarded a new ocean freight business partner, business lead• Served on 3 Tiger Teams, service & cost improvements• Led Winners Board, triple recipient of the "$aving$ Chain", cost reductions• Rolled out supplier portal, onboarded top suppliers & drove supplier adoption• Connected delivery dates on containers to Open PO ETAs, pre-new ocean freight partnerSupply Chain Management (SCM)• SIOP (S&OP) leader √ Weekly by product line, monthly executive summary √ Inventory planning √ Supplier production attainment, problematic SKUs √ Published "Available to Sell" by SKU by location, weekly• Inventory management √ Enhanced delegation of authority for new PO (purchase order) requisitions □ Data analytics by SKU, on-hand plus pipeline inventory □ Prior to sending PO to vendor √ Prioritized supplier shipping, expedites or pushouts √ Rebalanced supplier production schedules, key SKUs• Procurement √ PO management √ Monthly PO forecast sent to suppliers √ New Product Introductions (NPI) & Acquisitions• Supplier management √ Reoccurring calls for business continuity √ Quarterly Business Reviews (QBR) & Scorecards √ 1st annual supplier conference• On-time supplier invoice payments (issue resolution) √ Overages, Shortages & Damages (OS&D) □ Process adherence □ Supplier corrective actions √ Streamlined approvals □ Cost corrections □ Inventory adjustments □ Payment authorizations -
Director Of Supply Chain (Finished Goods Materials) – Supply Chain DirectorHubbell Lighting Feb 2019 - Nov 2019Greenville, South Carolina AreaLed team of 50 employees across 6 locations with 3 direct reportsKey Highlights• Forecast alignment across Sales, Product Teams, Finance & Operations, SIOP, S&OP• Customer service; product availability & on-time shipping• Monthly reviews with Product Team & Finance; service and alignment of Supply & Demand• Demand planning & forecasting• Domestic & offshore planned/supplied materials (MTS & MTO)• Finished goods inventory planning & inventory management (PSI)• Inventory control & returns• Distribution center storage space utilization• Procurement• Order management• Participated in Distribution Center Kaizen (team event) -
Director Of Home Appliances Supply Chain – Supply Chain DirectorLg Electronics Aug 2017 - May 2018Greater New York City AreaLed team of 48 employees across 5 locations, included 7 direct reports and a call center with 100+ agentsCustomer-facing role (in-person)External collaboration: customer meetings, Joint Business Planning (JBP) sessions, & Trade ShowsInternal partnerships with functional leaders: Sales, Product Management, Go-to-Market, Marketing, Service, Logistics, & I.T.Key Highlights• Supply Chain Management (SCM)• Demand planning/forecasting; collaborative planning, forecasting and replenishment (CPFR)• Factory direct shipment and domestic inventory planning & inventory management (PSI)• Forecast alignment & consensus; sales & operations planning (S&OP)• Order management; Vendor Managed Inventory (VMI) channels & non-VMI channels• Retail call center & back office (remote workforce)• AS-IS inventory sales• Returns reduction• Process automation• Cost reduction• Implemented √ Supply Chain quarterly town halls √ Supply Chain employee of month & quarter program• External / Internal relationship building & relationship management• Engaging and communicating with internal & external stakeholders -
Director Of Order Management – Supply Chain DirectorElectrolux Dec 2014 - May 2017Charlotte, North Carolina AreaMantra: Take an order and ship it, without touching itPassion: repeatable processes that lead to sustainability, drive automation, and support profitabilityLed team of 39 employees across 7 locations, included 5 direct reportsInternal relationships: C-level, Sales, Sales Ops, Product Management, Marketing / Brand team, Service and Warranty, S&OP, Center of Excellence, Inbound Materials, Industrial Operations, Transportation, Warehousing / Distribution, Finance, Accounting, Customer Care (call center), Master Data, HR, IT, etc.Key Highlights• Supply and Demand Execution supporting manufacturing & operations excellence• Automation of order flow √ Gained cross-functional consensus on qualifying orders & inventory allocation √ Reduced manual touches in the Order Management Cycle (OMC) √ Process efficiencies• Standardized reporting of order flow for non-executable orders to drive improvement plans• Managed a monthly invoicing forecast √ Collaborative process with factory & RDC teams √ Produced & sourced inventory / invoicing• Maintained import inventory to support $1B annual OEM sales √ Sourcing / Off-Shore √ DC Bypass / Direct Ship √ From origin planning to final destination• Partnered with BI team to graphically display results of SQL queries in QlikView √ Custom data analytics √ Custom data visualization √ Think new ideas• Institutionalized inbound, quality of inventory, and outbound for the U.S. RDC network operations √ Operational strategies √ Product availability / inventory positions √ Optimize working capital• Demand control activities for domestic manufacturing and imported / off shore products• Order fulfillment• Process design• Managing both direct and indirect staff positions• Executive reporting; published performance dashboards to C-level executives √ Demand vs. forecast tracking, supply and demand management √ Inventory shortages & overages √ Call to Action to meet company goals -
Director Of The Home Depot Operations – Supply Chain DirectorElectrolux Jan 2013 - Dec 2014Charlotte, North Carolina AreaCustomer-facing role (in-person), 1 direct report in a matrix oriented corporate environmentGained an in-depth knowledge of supporting Final Mile operations for next day delivery & installation (B2C, Direct to Consumer, DTC, Consumer Direct, Order Fulfillment)After go-live, the order entry system (AS400) was replaced with SAP (only for THD channel), required immediate corrective actions to satisfy consumer expectationsKey Highlights• Customer-Centric & Operational Excellence• Customer management• Operationalized the new consumer-direct business model √ Cost structures √ Service capabilities• Collaborated externally & internally to ensure proper support of Final Mile operations• Created and implemented Final Mile support processes √ Electrolux Contract/Builder channel √ SQL skills & Microsoft Excel skills √ Data solutions √ Advanced analytical support• Interfaced across multiple functions to develop & implement an intra-day process √ SAP Available To Promise (ATP) inventory shortages including an escalation path• Partnered internally and externally on trailer utilization to improve transportation cost √ Monitored and adjusted delivery schedules to 120+ delivery and installation agents √ Based on volume and frequency of shipping into markets: 5 days a week, 3 days a week, etc.• Managed a monthly shipping forecast √ Facilitated cross-functional reviews & evaluation √ Produced & sourced inventory / shipments• Confirmed accuracy of SAP data in EDW • Demand control activities for domestic manufacturing and import products √ Collaborated with Operations/Brand leadership √ Stocking strategies & inventory readiness for significant sales events• Supply Chain initiatives• Published performance scorecards to senior leadership / executive leadership √ Demand vs. forecast performance monitoring; all sales channels √ Inventory shortages & excess inventory √ Gap analysis with recommendations to achieve targets
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Order To Cash Leader – Supply Chain DirectorElectrolux Jun 2012 - Jan 2013Charlotte, North Carolina AreaSPECIAL ASSIGNMENTCustomer-facing role (in-person)Appointed to lead Order to Cash (O2C / OTC) work stream to onboard with The Home Depot (THD) to sell major appliances in THD's brick-and-mortar stores & THD’s on-line site (e-commerce, ECOM, E-comm)Weekly meetings to review action plans & progression at THD typically included a team from GE, a competitor, who managed the Final Mile delivery and installation network (B2C)Led team of 5 professionalsProblem statement: cost-effectively supply major home appliances on-time via an on-demand, consumer-direct business model for next day delivery & installation (previous model was B2B)Internal Partnerships: Sales, I.T., Supply Chain, Call Center, Finance, and AccountingRequired• Cross-functional collaboration / Teamwork• Leading via influence (without direct reports)• Customer management• Project management• Developing detailed process/operation documentation• Leading-edge thinkingScope• Inventory inquiry• Order receipt• Inventory allocation to orders• Order flow through systems• Shipping• Invoicing• Delivery• Reverse logistics• Credits• Accounts receivable
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Director Of Consumer Call Center – Consumer Services Call Center DirectorElectrolux Aug 2010 - Jun 2012Augusta, Georgia AreaTurn a negative experience into a positive and delightful experience for the consumer; issue resolution & brand loyaltyRewarding experience with a telecommunications, customer care team filled with high levels of motivation200+ employees; phone agents, team leaders, and managersKey Highlights • Customer service excellence• Customer satisfaction• Voice of customer feedback √ Partnered with Product Management and Quality teams to improve the customer experience• Transitioned overseas / offshore call center back “in house” in U.S. √ Stabilized call center performance √ Improved service level metrics• Assisted √ Consumers √ Retail customers √ Authorized service providers (Technical Information Department, TID team)• Built & implemented automated performance scorecards √ Service Call Avoidance (SCA) team √ Utilized SQL & Analytical skills• Vendor management √ Two third-party staffing providers √ Evaluated both providers & selected one as ongoing business partner• Workforce planning, workforce management, resource allocation• Implemented weekend hours of operation √ Improved availability for consumers to call-in √ Balanced the workload across 7 days instead of 5 days• Internal & external communication• Executing programs and initiatives• Back Office• SAP CRM
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Director Of Demand Flow (Supply Chain) – Director Of Supply Chain – Warehousing & Logistics DirectorElectrolux Mar 2005 - Aug 2010Augusta, Georgia Area400+ employees, 7 distribution centers, 6 factory warehouses, a warehousing third-party logistics provider (3PL), and a transportation 3PL (3PL management); multi-site environmentKey Highlights• Supply Chain Excellence via operational improvement initiatives• Supply and Demand Planning and Execution• Inbound transportation, outbound transportation, fleet optimization, and reverse logistics √ On-time delivery performance• Factory warehousing, FDC• Regional distribution center warehousing, RDC• Quality business reviews with carriers and service providers• Distribution network optimization √ Largest in previous 2+ decades √ Required negotiations √ Distribution network analytics / footprint utilization √ Transportation mode optimization √ Requests for Proposal (RFP)• Returns reduction, Damage reduction• Cost outs; used Kaizen, Lean, and Six Sigma tools• S&OP processes; prior to Electrolux formalizing S&OP √ Inventory planning, SIOP, PSI √ Production planning & scheduling √ Demand planning & inventory management / working capital √ Sector-wide, external sales channel demand planning including internal, global stock needs• Issued U.S. Patent √ Enabled sustainable processes (thinking new ideas & seeking new methods) √ Improved service levels √ Reduced cost• Presenting to executives / senior leadership / C-Suite• Appointed to Tiger Team leader• Domestic production and imported products √ Collect freight / Drop ship √ Factory direct / Direct ship / Distribution center bypass √ Site/distribution center shipping, deliver (pre-paid freight) and will call pick up• Order fulfillment• Brand support - - led launch of Electrolux branded products in U.S.• Developed actionable reports and SQL databases for supply chain management activities √ Enabled balancing service and cost √ Achieved P&L goal for Transportation and Warehousing (T&W) operating ratio KPI √ Attained balance sheet goal for inventory
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Demand & Inventory Planner (Freezer Product Management Team)Electrolux Jan 2004 - Mar 2005Augusta, Georgia AreaThe next step in my journey was working in the freezer manufacturing location / facility.My reporting manager (a VP/GM), a couple of colleagues, and I collaborated with the team to improve the plant’s performance.My key priorities were: what demand needed to be produced, loaded on a trailer, and shipped.Still conducting supply chain activities!NOTE - - At this time, the company did not have a formal supply chain team.Key HighlightsSupply Chain Responsibilities:• Managed system-wide inventory √ Prioritize backlog of orders with Sales □ Factory direct orders (FD) & RDC orders √ Collaboration with Sales, Plant Operations, and Transportation □ Production planning & scheduling □ Factory warehousing □ Outbound load planning, trailer pool & shipping• Institutionalized inventory management processes / methodologies √ Adopted by Sector and utilized for nearly 10 years √ Maintain distribution center inventory stocking targets• Domestic manufacturing and imported productsProduct Team (Brand Team) Responsibilities:• Collaborated with the plant leadership team √ Turned around performance √ Regained profitability• Lean manufacturing• Product management• Participated in product line reviews and new product programs• Collaborated with Product Manager & Engineering team on √ Damage reduction √ Product design √ Cost-to-serve (CTS / C-T-S) assessments √ Margin √ Balanced cost of acquisition & cost of possession □ Produce opening price point (OPP) freezers domestically or off-shore √ Maximized return on investment (ROI, Value Creation)
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Forecast & Demand Plan Analyst (Sales Team)Electrolux Dec 2002 - Jan 2004Augusta, Georgia AreaThis was the beginning of my journey to becoming a sound business person with strong business acumen.It was exciting for me to keep my supply chain activities from my previous role with an extra supply chain function: forecast and demand planning!The 'bottom up' sales forecast integrated the holistic business process & operations.My sales forecast accuracy (SFA) for the Dealer / independent retail channel and Builder channel, by SKU by month by sales channel, was imperative to help prevent either excess inventory or situations of not enough inventory.NOTE - - At this time, the company did not have a formal supply chain team.Key Highlights Supply Chain Responsibilities: • Managed forward-deployed inventory √ RDC distribution center inventory manager• Forecast finished goods sales √ 24 product platforms / product categories √ Two external sales channels □ Independent Retail Dealers & Builder/Contract• Developed a sustainable sales forecasting and revenue forecasting process √ Utilized nearly 10 yearsSales Team Responsibilities: • Co-managed sales to a $500M buying group √ Volume √ Pricing √ Mix √ Profitability decisions √ Competitive moves• External collaboration √ Customer meetings √ Trade Shows
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I.T. Business Analyst (Information Technology Team)Electrolux Oct 2000 - Dec 2002Augusta, Georgia AreaIn this role, it was clear how the various areas of the business supported each other.I was the “I.T. guy” (That was my nickname!) seeking opportunities to help colleagues work more efficiently by converting raw data into useful information, to tell the fact-based story and generate buy-in for driving change and delivering results.Although I was in I.T., the business team asked me to take on supply chain activities, which I enjoyed!NOTE - - At this time, the company did not have a formal supply chain team.Key Highlights Supply Chain Responsibilities: • Managed RDC distribution center inventory, MTS √ Authored VB Script macros √ Reduced manual touches □ Replenishment order entry □ Other various system entries; detail / summary records, etc. √ Manual MRPI.T. Responsibilities:• Supported all HQ functional areas √ Internal consultative “I.T. guy” √ Software & applications solutions• Developed data-driven insights √ Supported strategic & operational business requirements• Provided data mining, creative reporting solutions and support analysis √ Gross sales, net sales, GPI, GP2, etc. √ By customer, brand, product family, SKU, etc. √ Various summary & detail formats• Developed and implemented √ Actionable dashboards / action boards √ Analytical tools for business insights• Cognos reports & cubes• AS400, AS/400• JD Edwards (JDE)• Enterprise Data Warehouse (EDW)• SQL relational databases• SQL queries• Microsoft Access databases• Microsoft Excel Super User, pivot tables, charts, advanced formulas, embedded SQL queries
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Signals Intelligence AnalystUnited States Marine Corps 1991 - 2000Various Duty StationsMy leadership skills flourished in the Marines.The Corps instilled within me a solid foundation of morals, ethics, and values.My occupational field included extensive training on high-tech, electronic communications equipment, a competitive edge to transition from active duty military to civilian life in the information technology (I.T.) industry. Key Highlights • Led teams of analysts (people manager / leader)• Meritoriously promoted• Recognized for positive can-do attitude• Database manager / database administrator• Webmaster• Linux software• Perl script / code• Vet / Veteran
Jared Knight Skills
Leadership
Team Building
Demand Planning
Business Process Improvement
Vendor Management
Supply Chain Management
Pricing
Management
Team Leadership
Strategic Sourcing
Order To Cash
Cross Functional Team Leadership
Customer Service
Turn Around Management
Implementing Sustainable Processes
Inventory Management
Cost To Serve
Sql Server
Income Statement
Forecasting
Information Technology
Change Management
Operations Management
Warehousing
Consumer Products
Supply Chain
Sales
Process Improvement
Supply Chain Optimization
Competitive Analysis
P&l
P&l Management
Pricing Strategy
Warehouse Operations
Logistics Management
Continuous Improvement
Strategy
Sales Operations
Six Sigma
Strategic Planning
Lean Manufacturing
Product Development
Sap Products
Budgeting
Project Management
Manufacturing
Retail
Account Management
Product Marketing
Sales Management
Jared Knight Education Details
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Business Administration And Management, General -
U.S. Marine Corps, Non-Commissioned Officer Program -
U.S. Navy, Advanced Non-Morse Operator CourseHonor Graduate
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U.S. Navy, Conventional Comint Collector CourseHonor Graduate
Frequently Asked Questions about Jared Knight
What company does Jared Knight work for?
Jared Knight works for Self Employed
What is Jared Knight's role at the current company?
Jared Knight's current role is Freelance Consultant | Open to Full-Time Opportunities.
What is Jared Knight's email address?
Jared Knight's email address is ja****@****lux.com
What schools did Jared Knight attend?
Jared Knight attended Liberty University, U.s. Marine Corps, Non-Commissioned Officer Program, U.s. Navy, Advanced Non-Morse Operator Course, U.s. Navy, Conventional Comint Collector Course.
What skills is Jared Knight known for?
Jared Knight has skills like Leadership, Team Building, Demand Planning, Business Process Improvement, Vendor Management, Supply Chain Management, Pricing, Management, Team Leadership, Strategic Sourcing, Order To Cash, Cross Functional Team Leadership.
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