Marketing coach and strategist, helping small businesses and non-profits to be customer centric. Communication specialist, focused on attention to detail and the achievement of communication results intended. Over 25 years in the field of marketing communications, spanning business and technical writing for varied audiences; design and production of brochures, stuffers, flyers, and newsletters; design and development of training and seminar materials; polishing of presentations; content development and effective layout for Internet sites; and general copyediting and proofreading. -Sampling of websites (created/edited in Joomla, WordPress and Weebly), newsletters:zontaqv.orgzontadistrict1.orgspringfieldvalleyhypnosis.comgrandfinalesga.com/www.editorsplus.comsbkline.compaulameara.com wmwga.wordpress.comvalleyeducational.orghighviewcampground.netpinevalleymobilehomepark.comstonehousemuseum.org SnowsStorage.com

The Collaborative for Educational Services (collaborative.org) is a nonprofit educational service agency founded in 1974. The Collaborative serves children and youth, educators, schools and school districts, and communities. Our mission is to develop and foster educational excellence and opportunity for all learners through collaboration and leadership. As the HR Director I was responsible for all aspects of the agency’s HR and Insurance functions, including:• Advertising, recruitment and employment management• Creation and implementation of all personnel policies and procedures.• Developing and maintaining an HR system that meets top management information needs.• Developing and maintaining a comprehensive insurance, workman’s compensation, liability and employee benefit programs.• Developing and maintaining position descriptions for all personnel• Coordinating training and development of personnel, including an orientation program and supervisor workshops.• Communication and advocacy with all levels of management and supervisors regarding company policies and procedures.• Oversight of the analysis, maintenance, and reporting on records required by law or local governing bodies, or other departments in the organization.• Carring out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Majority of career in the Retirement Services Division – left as Assistant Vice President and manager of marketing communications, focused on client persistency and growth of market share in a highly competitive industry. Also worked as a consultant with the Career Agency System helping general agents and their management staff through trainings to achieve measurable performance and production results.