Kenji Leow Email & Phone Number

Singapore

Key Account Management - HubSpot• Facilitate discovery sessions to unravel clients' unique needs, extracting crucial insights for tailored HubSpot solutions. Developed a deep understanding of client requirements, laying the groundwork for successful partnerships.• Led end-to-end CRM implementation with a focus on timeline management. Translated client requirements into actionable plans, ensuring timely delivery of customised solutions.• Guide clients on data import process, safeguarding data integrity. Orchestrated migration to minimise disruptions, ensuring clients seamless transition into HubSpot platform. • Conducted onboarding sessions, equipping clients with knowledge for successful HubSpot adoption. Provided essential support during the initial stages, fostering a positive onboarding experience.• Demonstrated in-depth HubSpot software knowledge. Anticipated and proactively addressed clients' potential challenges and troubleshoot issues. Key Account Management - LiveChamp• Proficiently drafted contracts and scoped projects, establishing clear expectations and deliverables.• Conducted thorough onboarding processes, arming clients with the knowledge and tools for seamless utilisation of the livestream analytics platform.• Possessed specialised knowledge in livestream analytics on the TikTok platform. Stayed informed about industry trends and platform nuances. • Led performance audits, delving into in-depth analyses and applied data-driven insights to provide recommendations for performance optimisation.Client Management - Football Association of Singapore • Oversaw end-to-end website and portal build projects, ensuring optimal functionality and sustained performance.Client Management - Kaplan Singapore • Took ownership of holistic content management, budget optimisation and post-campaign analysis for WeChat campaigns.

Singapore

• Spearheaded a team to ensure timely execution and delivery of ALT, BTL and digital communications for ExxonMobil Lubricants & Commercial Fuels across APAC region.• Managed a team to execute year-round marketing plan for Cycle & Carriage Mercedes-Benz Singapore. Facilitate creation of communication materials across different media platforms.• In-charge of costings, budget management and workflow to ensure new business pitch submissions are on time and in order. • Contributed to #BeyondTheCase - a meaningful campaign to thank healthcare workers for their fight against Covid-19.Portfolio of works: TVC production, Website update & maintenance, OOH media

Singapore

• Manage campaigns from conceptualisation to delivery on all mediums for key accounts Tan Chong Motors (Nissan) & Motor Image Regional (Subaru). • Key involvement in brand activation planning and execution for clients Virgin Active and Kraftwich. • Past campaigns & projects include Sony (Asia), Bank of China & One Raffles Place.

Singapore

Singapore

• Worked closely with account manager, assigned to brands under Kao Singapore (Biore, Asience, John Frieda).• Managed day-to-day executions for brands, ensuring that all submissions were delivered before their deadline.• Involved in strategic planning for campaigns under assigned brands and new account pitches. • Conducted competitor research within skincare & hair care industry and created monthly reports submitted to Kao Japan.

Singapore

• Thorough understanding of procurement process, ensuring all necessary documentation was in place for efficient and transparent transactions• Conducted proactive market research and sourcing activities within the Medical Equipment Industry, identifying potential clients and establishing valuable connections.• Actively participated in meetings with suppliers in Hanoi, Vietnam, engaged in discussions to align expectations, negotiate terms, and ensure a mutually beneficial collaboration• Oversaw the logistics and supply chain aspects, ensuring the timely and accurate delivery of goods to customers.

Singapore

• Monitored monthly updates on promotion mechanics.• Identified and shared valuable marketing insights based on observations (from the shop-floor) to employers via monthly sales feedback reports.• Interacted with thousands of tourists, strengthening personal cultural sensitivity & awareness towards globalization.

Bachelor’S Degree, International Business & Marketing

Diploma In Marketing