Lead 11 administrative staff and 3 faculty assistant deans to administer a wide variety of degree programmes to over 1600 students per year in both pre-professional and continuing education training.

Operate the portfolio of student services related to undergraduate enhancement.- Orbital Summer Independent Project Programme. Piloted the initial batch in 2012, and have graduated over 500 students across three achievement levels in their project development teams. Successful teams have gone on to include local and regional hackathon award winners, Y Combinator inductees and many NOC placements. An ongoing partnership with Google Singapore. - French Double Degree Programme (FDDP) with the French Grandes Écoles.- NUS Overseas Colleges (NOC).- Polytechnic Accreditation. - Undergraduate Research Opportunity Programme (UROP). Administrate the program for students trying out research at the undergraduate level, including the central call for annual University level awards.

- Draft and legislate policy, recommendations for ethical behaviour required of authors, reviewers and corporate sponsors for the ACL and its membership.- Coordinate responses, minutes, and scheduling for its 3 co-chairs and 6 additional at-large members spread over the geographic divisions used by the ACL.

Interdisciplinary associate professor specialising in digital library, natural language processing, education technology, deep learning, machine learning and information retrieval research. Founded the WING lab at NUS, and associated with the CSIDM and NExT2 (formerly NExT) international research centres.- Published over 150+ conference and journal publications in key areas in the broad area of AI (NLP/Web/IR/ML/Social Media).- Graduated over 15+ doctoral students, who have placed in academic and industrial positions worldwide.- Reviewer for premier conferences and journals in the AI/IR/DL/NLP/HCI areas.- Past organizer of key conferences in the areas of NLP (ACL 2017, NLPCC 2019), IR (SIGIR 2009), and DL (JCDL 2018).- Mentored 150+ final year thesis and undergraduate research projects, many which resulted in solid, published and cited work in the above areas.- Taught 2K+ undergraduate and graduate students over a wide variety of specialised courses in Information Retrieval, Artificial Intelligence, Web processing, Machine Learning, Deep Learning, Human Computer Interaction, Digital Libraries. Data Structure and Analysis, Programming Languages. Awarded Excellent Teaching award for performance in 2015.- Coordinated efforts on University and Country level task forces on the Future of Adult Learning and AI in Education (2019, 2020)

Investigating how artificial intelligence writing technology will impact education and academia in the next five years. How will writing instruction and assessment in general will change in a world where AI writing tools are readily available.

Support EF cohort teams with discussion and answers to questions relating to information retrieval, machine learning, deep learning and natural language processing.

Advising on deep learning strategies for ROI for Pencil's personalised advertising products.

Plan, coordinate and implement a coherent vision of impactful educational research and the application of learning sciences, focusing on tertiary students at NUS, in the form of research, technology and evaluation.- Oversee allocation of seed and research budgets on educational research of over 350K SGD.- Craft policy for research incentives, reporting structure and review processes.- Interface with stakeholders, including faculty, faculty development [NUS CDTL], and the NUS institutional review board.- Organized and chaired an international workshop on educational technology for the University (WESST 2017).

- Manage the Association's key open-access digital library resource, the ACL Anthology, with over 40K publication and 15K author records. - Operate the Anthology's key processes for ingesting over 4K new publications per year, inclusive of ingestion of camera-ready deposits, ingestion of auxiliary media (datasets, software, presentation decks, and video links), dissemination to downstream services (DBLP, ACM Portal), maintenance of the server, DOI registration and backups.- Assign and arbitrate metadata authority records for the conference and workshop publications of the ACL and for third-party contributors.- Manage and lead the ACL Anthology volunteer group to assign tasks for bug fixes and development.- Initiated the ACL's participation in CrossRef, to allow the Anthology to deposit DOI records for its own publications.- Initiated and maintain the Anthology's ability to host and publish errata and revisions to existing records.- Extended the ACL Anthology XML metadata format to permit standardised ingestion of new records. - Manage and oversee the Anthology software stack, published and managed on GitHub.

Inaugural Information Officer in charge of coordinating, executing and legislating policy for the dissemination of the Association's information, inclusive of conference announcements, resolutions, conference and journal articles in the Anthology and membership database for the Associations' 2K+ members and 30K+ publications. Includes domain name registration, web hosting, wiki and Anthology dissemination vehicles. Part of the ad hoc task force on the Diversity report concerning ACL's senior management. The report can be found here: https://www.aclweb.org/downloads/FinalReport-Aug17.pdf

(formerly the NUS Interactive and Digital Media Institute).Assist on oversight of the Institute, encompassing three laboratories and four large (5M+ SGD), joint international research centers that link NUS to premier global Universities (Tsinghua, Southhampton, Keio, Zhejiang, Nanyang Technological University and IIT Bombay.

Led research on multimedia use in microblog posts, translation and collection of short messages (inclusive of SMS) and second language learning (specifically, English / Chinese).- Graduated two doctoral students linked with the project.- Built inroads and associations with our group's counterpart with the Chinese Academy of Sciences, Institute of Automation.

Head of small web design contracting firm for Columbia University departments and affiliated institutions.

Research on thresholding isssues in TREC's cross-lingual information retrieval competition.

Machine learning for spoken dialogue generation