● Meticulously managed delivery & operations of 3 of the top 10 Off-Highway Machine accounts at HCL. Deliveries involve product development, right from product R&D, design, integration and requirements, involving multi-disciplinary services in Software, Mechanical and Electronic Hardware● Provided operational oversight to the integrated product development teams as well as enabling processes that service the delivery teams● Custodian of client relationship and anchor to governance… Show more ● Meticulously managed delivery & operations of 3 of the top 10 Off-Highway Machine accounts at HCL. Deliveries involve product development, right from product R&D, design, integration and requirements, involving multi-disciplinary services in Software, Mechanical and Electronic Hardware● Provided operational oversight to the integrated product development teams as well as enabling processes that service the delivery teams● Custodian of client relationship and anchor to governance meetings● Drove process improvements to optimize performance of delivery and operations teams. Implemented delivery and operations excellence framework for measurements and track to continuous improvement targets ● Owner of engagement level risks while also providing supervisory oversight on Program level risks and solutions ● Provided leadership on programs executed across geographies and multiple sites with varied work cultures across Japan, Europe and USA. Show less