• Demonstrated ability to multi-task in a cross-functional team environment by holding HR, recruiting, marketing, sales, accounting, and other administrative responsibilities at the program level.• Collaborated with specialists across the University to align program procedures with the larger entity.• Recruited faculty from various institutions; preparing and guiding them through the recruitment process; provided administrative oversight of courses.• Performed marketing and recruiting efforts, including establishing relationships with partner universities and delivering presentations to faculty, advisors, and deans.• Identifed new initiatives to meet customer needs and maximize participation and satisfaction.• Supported program director in determining forecasts, budgets, and program pricing.• Developed product/web marketing materials in compliance with CIMBA and University brand guides.• Traveled domestically and internationally to optimize recruitment and sales; represented University at industry conferences.

• Facilitated five groups of annual customers; supported 900+ unique customers during tenure.• Led orientations, planned events, delivered student/customer service and IT support, and trained/supervised new campus coordinators.• Planned and implemented the semester-long undergraduate LEAP leadership course.• Delivered three semesters of lectures on personal development and team building for business, rooted in the CIMBA neuro-leadership philosophy integrating social psychology and bio-feedback.• Mentored and supported 20 students through a series of individualized leadership coaching sessions utilizing psychometric assessments, mindfulness, and self-coaching techniques.• Contributed to acceptance testing and technical writing for personal and social awareness bio-feedback technologies.

• Conducted research and analysis to produce time-sensitive intelligence reports in accordance with established guidelines and in alignment with directives for safeguarding classified information (Top Secret Clearance).• Developed the Fusion Analyst position by establishing approaches and methodologies for data analysis as well as logistics for the positions efficient integration within mission teams; trained three individuals for this position.• Coordinated and delivered daily mission briefs spanning four areas of operation ensuring mission-readiness of six crews. • Streamlined process for account acquisition; decreased wait time by 50%.

• Fostered and maintained strong constituent relations through clear in-person and online communication methods.• Authored and updated weekly newsletters and online content. • Performed research and analysis to obtain insight on a diverse spectrum of legislative topics.

• Oversaw fundraising and membership/volunteer recruitment in the 7-county War Eagle District.• Led fundraising drive that achieved $100,000+ and youth product sales of $350,000+.• Recruited and trained volunteers to lead 40+ scout units serving 1,000+ youth.• Established new scouting units by building relationships between potential community sponsors and volunteer leaders.• Directed district to achieve annual Quality District Award by meeting goals and improving the key metrics of money, membership, and manpower.• Completed intensive 13-Day Professional Development Level I training at BSA National Headquarters.

• Contributed to judiciary team during the confirmation hearings of three Supreme Court nominees.• Performed research on past confirmation hearings in order to obtain insights into current strategy.• Researched and analyzed online news stories and developments pertinent to the hearings.