• Utilized Vitria Operational Intelligence to design and implement event-driven KPI and exception monitors. Provide near realtime visibility into Starbucks Oracle EBS and financial close application, TXU Energy end-to-end dunning-initiated disconnect, payment-triggered reconnect, enrollment and move-out processes across heterogeneous applications, including SAP CRM and ISU, Inovis TLE and BizLink and external TDSPs.• Collaborated with IBM/Army/Spry Enterprises to prototype a computer-generated MSEL-based solution that tests the Army staff's ability to receive, interpret, disseminate, and respond to information in a series of training exercises.• Designed and led development of the HIPAA transaction processing system for Blue Cross Blue Shield of Arizona.• Designed and implemented the CMS Reimbursement Optimization for PacificCare.• Migrated and updated the SupplierPortal system for Nissan North America.• Developed the OneTouch and OrderStatus system for Masterbrands Cabinets.

Designed and determined appropriate architecture and technologies for Tamura XML-based B2B Messaging System to enable multiple Glovia ERPs in Japan, China, and Singapore to communicate with each others using RosettaNet PIPs. Implemented a RosettaNet and ebXML solution for Fujitsu Telecommications Europe to automate the order management system.

Desgined and implemented system components of the BillingZone (Invoice Payment and Presentment System) for PNC Bank; Product Master File and Integrated Distribution Network for Owens and Minor; and (OrderZone) MRO Product Catalog and Digital Marketplace for Grainger.

Played an active role in requirements gathering, analysis, design and implementation of relational databases, web search engines, and e-commerce enabled online catalog with CyberCash.

Maintained computerized library public access catalog system. Classified and cataloged library materials. Provided reference services and managed day to day operations.