Technical Support Product Specialist
CurrentManage all technical aspects during the distribution or projects of Dahua products.* Provide products demo, services, maintenance, and upgrades for customers.* Create, manage, and contribute to technical support guides and supporting troubleshooting documentation as needed. * Provide product and solution training for customers and users.* Responsible for project management and project delivery.* Resolves user problems with CCTV Systems, Dahua Products, software, and hardware.* Fields support calls, chats, emails, and/or other communication from users with inquiries regarding software programming, connectivity, and similar concerns.