Katherine O'Brien-Smith Email & Phone Number

New York City Metropolitan Area

Somerset, New Jersey, United States

RealityRx is a full-service marketing agency that works with global pharmaceutical brands to execute promotional campaigns, product launches and multiple other forms of digital advertising.Organize and track projects from kick-off to deployment by creating timelines, tracking progress and coordinating between teams to meet deadlines. Implementing new processes and tools for project management and efficiency such as a resource planning spreadsheet and 2024 marketing calendar.Build and foster relationships with clients and third-party vendors to facilitate collaboration between teams, schedule meetings, handle concerns, and develop strategic marketing plans.Utilized Software: BaseCamp, Monday.com, Vault PromoMats, Constant Contact, Excel, Word, PowerPoint, Outlook and Teams

Montclair, New Jersey, United States

Established, built and facilitated relationships with local organizations, people in the publishing industry and customers to grow Watchung Booksellers' influence and business. Worked closely with the Succeed2Gether non-profit organization to plan and organize the annual Montclair Literary Festival by inviting guest authors, ordering and selling books. On-site supervision of in-store and off-site events including multiple David Sedaris' book signings and Montclair State University's IT and Computer Coding Teaching Symposium.Developed and implemented marketing ideas such as our Welcome New Neighbor postcard, Blind Date with a Book Valentine's Day giveaway, and town-wide Where's Waldo Scavenger Hunt to excite customers and promote store loyalty.As a bookseller, I ordered and maintained our inventory; reading and keeping up to date with backlist, frontlist and evergreen titles. In my capacity as supervisor, I interviewed, hired, managed, and trained the Junior Bookseller team and introduced them to the world of bookselling and publishing, providing career mentorship and fostering a love for this profession and experience in their futures.Utilized Software: Edelweiss+, BookManager POS and website, Canva, Constant Contact, Google G-suite, Quickbooks

Montclair, New Jersey, United States

Secaucus, New Jersey, United States

Achieved top quartile metrics out of over 1000 stores and led our market in new line activations by representing and promoting the AT&T brand, educating and coaching the team on selling the AT&T brand, and being a point of contact for both customers and coworkers by handling complex issues.

Secaucus, New Jersey

Achieved the title of Million Dollar Writer for selling over $1 million in revenue for FY19 and chosen to join in Best Buy’s Harvest Leadership training program in the summer of 2018.Developed a market leading team in Apple product sales and Applecare+ attachment rate (55%) by educating the computing team about the benefits of the Apple Ecosystem. Training sales team to tailor the needs of customers to the product's benefits and features using team and individual KPIs to direct coaching towards key areas of improvement.Utilized Software: Best Buy's proprietary training and POS software, Microsoft Office Suite, Google G-Suite, Apple Office Suite, Apple Seed training software

Secaucus, New Jersey

Top sales associate for Best Buy's Market 25 selling over 1 million dollars worth of product and services by identifying the needs of customers and using this knowledge to introduce them to products with matching benefits and features.

West Paterson, New Jersey

As a multi-channel sales associate I covered three key areas of the retail space: front register sales, store pick-up and phone operation. I conducted transactions in-person and over the phone as well as tracking pick-up orders were completed on-time through coordination with warehouse team.

Montclair, New Jersey, United States

Worked under the Director of Education providing administrative support in the religious school. Served as a resource for students, teachers and parents in and out of the classroom to create a fun educational and welcoming environment for all. Substituted for teachers in their absence.

Political Science, Liberal Arts And Sciences, General Studies And Humanities

Education record

Activities and Societies: Center for Social Justice, Gay-Straight Alliance, Terry's Serendipity Cafe, National Organization for Women (NOW)