Frank "Otter" Sparrer Email & Phone Number

Berlin, Germany

• Responsible for the sourcing and hiring of live music talent for one of San Francisco's oldest independent music venues• Negotiate contracts with US- and internationally-based artists/agencies• Handle load-in/load-out, hospitality, and general timing logistics for up to four events/week• Handle withholding and remittances of taxes related to events

San Francisco Bay Area

• Responsible for the overhaul, maintenance, and content of a weekly digital newsletter• Interfaced with artists/agencies to develop integrated and contextual digital marketing strategies• Analyzed and developed digital marketing strategies over time

Hamburg, Germany

- Coordinated text and visual content creation via in-house, freelance, and agency creators- Led successful UX-oriented multilanguage text creation efforts for a native finance app- Led the creation of a data-driven customer communication flow

Berlin

- Created and led content creation efforts across two separate branding phases (previous brand and rebrand)- Scaled content creation to accommodate 5x growth across six major European markets- Planned, oversaw, and executed projects related to website accessibility, process optimisation, conversion optimisation, and retention- Planned, oversaw, and executed on social media strategies & campaigns for Facebook, Instagram, and LinkedIn

Berlin, Germany

• Intern through the Department of State's Virtual Internship Program• Responsible for selecting content, writing, and choosing illustrations for the upcoming "The Odyssey of Ulysses" program, which highlights President Ulysses S. Grant and his relationship to various National Parks and National Historic Sites• Interfaced with 24 National Parks and National Historic Sites to ensure accuracy and clarity of messaging

Berlin Area, Germany

• Worked in a client-facing consulting role to refine and streamline the organizational structure of a non-profit organization using design thinking methodology• Responsible for the interdepartmental development of new internal communication strategies

• Responsible for selling tickets, managing customer databases, and general client-facing issues• Interfaced with the marketing department and relevant department heads to devise and execute strategies related to pricing, customer outreach, and program offerings

San Francisco Bay Area

• Responsible for the procurement, scheduling, and on-site logistics of over 300 event volunteers• Interfaced with all relevant departments to ensure their on-site needs were being met• Led a small team to oversee volunteer operations for a large-scale multiple-day event

San Francisco Bay Area

General all-purpose production contractor, with roles that varied by event, including: • Vendor coordination• Load in/load out logistics• Signage• Transportation/parking• Credentials• Ticketing• Access control • Artist relations

• Responsible for the procurement, scheduling, and on-site logistics of over 300 event volunteers• Interfaced with all relevant departments to ensure their on-site needs were being met• Led a small team to oversee volunteer operations for a large-scale multiple-day event

San Francisco Bay Area

• Responsible for the procurement, scheduling, and on-site logistics of over 300 event volunteers• Interfaced with all relevant departments to ensure their on-site needs were being met• Led a small team to oversee volunteer operations for a large-scale multiple-day event

San Francisco

• Responsible for general access control at a mid-sized venue• Ensured that customers were safe and cared for• Acted as a first point of contact for any customer issues

San Francisco Bay Area

• Responsible for selling tickets, organizing/facilitating will call, and fielding general client-facing issues• Interfaced directly with customers as well as artists and agency organizations to ensure access needs were met

• Responsible for managing staff access for large-scale music events• Interfaced with each department to ensure access needs were met• Facilitated the distribution/pickup of access credentials• Fielded questions and handled problem solving of access issues during the event

Oakland, California

• Responsible for managing a team of event staff during live events• Responsible for creating and maintaining schedules and shift changes in accordance with local employment law• Interfaced with clients, customers, and government agencies on an ad hoc basis

• Responsible for assisting the founders with supplementary information related to music licensing• Responsible for drafting reports and overviews on various facets related to e-commerce, digital trends, and the state of current music licensing efforts

• Responsible for general front-of-house setup of a large outdoor music venue• Interfaced with the ticketing, security, and production departments to ensure artist and customer needs were met• Ensured that actual seating and purchasing arrangements were in accordance with ticket sales• Responsible for all customer issues for the duration of the event• Managed a team of volunteers to ensure customer satisfaction and security

Twain Harte, Ca

• Responsible for the creation and maintenance of an intern program at a boutique marketing firm• Specialized in digital and viral marketing efforts for independent and AA video games• Interfaced with other departments and with clients directly to craft and facilitate marketing strategies and campaigns

Master'S Degree, International Relations And Affairs, 1,3 (Graduated With Distinction)

Bachelor'S Degree, International Business

Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services

Studied International Business and various business-related courses.