Kathleen Olivastro Email & Phone Number

New York, United States

United States

Direct and execute a number of effective business strategies to drive sales and profitability across four states, Illinois, Michigan, Ohio and Pennsylvania.Consistently achieve financial objectives, including exceeding sales goals and P&L Management. Collaborate and work closely with Executive Leadership to establish dispensaries in Pennsylvania, growing sales from zero to $18,000,000 in under a year.Develop and execute state and site specific action plans to optimize sales and margin growth through curating assortment, pricing, menu presentation, talent development.

Mid-West

* Collaborated and worked closely with the Executive Team to establish start-up cannabis retail operations in Illinois and Ohio, while providing strategic oversight and focus on operational excellence.* Strategically directed Illinois and Ohio locations ensuring consistent and compliant retail experiences for customers while adhering to Ascends' vision, values and brand standards.* Developed and executed market and site-specific action plans to optimize sales and margin growth through curating assortment, marketing pricing and menu development.* Partnered with Human Resources to effectively hire, train and develop retail teams with a focus on delivering results and a best-in-class customer experience.* Created efficient shopping environments that reinforced our brand standards and company vision.* Partnered with construction teams, vendors and corporate partners to open stores on budget and on time.Notable achievements while in this position include:* Grew overall retail business from $8,000,000 to $145,000,000 in less than two years.* Operated the highest volume dispensary in Illinois, with sales in excess of $1,200,000 per week and serving 2,000 customers.* Developed operational procedures that resulted in the reduction of wait times by 75% while improving customer satisfaction.* Opened additional locations in the midst of the Covid-19 pandemic, expanding retail headcount 200% with turnover of less than 10%.

Mid West

Ideal Image is North America’s #1 Advanced Skin, Face and Body Spa for non-invasive aesthetic services that help you look and feel your best. Our goal is to help our clients achieve life changing results.As Regional Director, I*Deliver sales performance and business volume to achieve company goals*Establish individual and collective performance objectives, sales and development goals*Evaluate and coach Guest Services inquiries and consultations*Ensure every Associate models the Ideal way to provide every Guest with an exceptional experience*Assist Area Managers & Center Managers with staffing and employment as needed*Train, coach, and counsel Area Managers, Center Leadership & Associates*Collaborate with Ideal Image Development Corporation, Inc. to grow the business*Ensure all DMA & Centers meet Ideal Operations standards and protocols*Ensure Treatment Providers follow established Treatment Protocols*Maintain image branding standards*Network in the community to develop and enhance Ideal Image awareness*Plan, execute and follow up on guerilla marketing events*Leverage business to business and business groups relationships to increase business*Establish and monitor lead generation and follow up systems*Administer the budget and fiscal activities

Missouri

Regional Manager - LensCrafter DivisionLuxottica, St. Louis, MO | Dec 2012 – December 2017As Regional Manager, I spearheaded the brand market share & business growth of 19 stores across 5 Midwest States. Provided strategic leadership to 492 store leaders, Doctors of Optometry, opticians, lab manufactures and and sales associates. My responsibilities included; but weren't limited to the following:Drive revenue growth, deliver operational profit and exceptional customer/patient experiences.Performing bi-yearly consultative conversations in coordination with sub-lease Doctors, collaborate on future strategies to achieve goals.Coach and develop leadership and sales teams.Organize and facilitate Culture Change training sessions for members of the Luxottica organization (Eye-Med-CSC-Pearle Vision-Sunglass Hut-Target & Sears Optical).Selected to participate in Field Manager Basic Training Leadership Development Program 2016 for Luxottica, developing leaders across the enterprise to Regional Managers; additionally mentored new leaders to the FMBT program Fall of 2016 and Summer of 2017.Accomplishments in this role include:Launched New Digital Eye Exam Equipment; organized training & development sessions of OD offices and retail locations.LensCrafter’s Sole Field Leader certified in Senn Delaney Culture Change Management Initiative “LUX-Forward”.Facilitated “Culture of Luxottica” Training for personnel in Cincinnati headquarters; 5 brands including EyeMed Insurance, Sunglass Hut, LensCrafter, Pearle Vision and Sears OpticsWon “Oakley Guru” Contest for attaining “top zone” growth over prior year, 2014Top P & L – Zone, 2016 Top P & L Growth-Zone, 2015 Top performer year over year Growth in Zone, 2015 Top Exam Growth in Zone (sub-lease & employed), 2015 Top Conversion Growth, 2015 Top NPS-Zone, 2015 Top Sun Index-Zone, 2014 Top Sub-Lease Exam Growth-Zone, 2014Top Customer Experience Scores-Zone, 2014

District ManagerExpress | 1987 - 2013My career with Express began fresh out of college, wherein I worked at multiple designations and maintained consistent profitability of the business. As a District Manager, I maintained lowest turnover rate of Store Managers Company wide. I hold the distinction of attaining the specialty retailer’s growth across Bath & Body Works, Express Men, and Express Brands from 200 to 640 stores while working through 5 senior leadership evolutions.Additional responsibilities included:Model Market for new systems and product rolloutsOrganization-wide Subject Matter Expert for organizing training and development sessions Mentor for newly promoted / hired District ManagersTop recruiter for the brand, numerous years.Moreover, I was involved in attracting top leaders, recruiting Store Managers and District Managers to the Brand. Successfully developed more than 12 subordinates for District / Regional Manager Positions. I partnered in the development of the Mentor Leadership Program to developing new / existing District Managers Accomplishments include:Attained #1 position (out of 200 stores) within 6 months by establishing goals and leveraging associates’ competitive drive as a Store ManagerOpened over 100 stores within first 10 years and growing MO/IL markets into 2 districtsEstablished New Dallas Store, augmented sales to $4 million within 6 months; received promotion to District Manager of St. Louis Market Stores.Awards:President’s Club Award 18 times, for outstanding overall sales and operational performance- awarded yearlySuperior Recruiter Award, 14 times for number of managers recruited“Lifetime Achievement Award” for company-wide contribution to growth of sales and talent-based on consistent performance, talent development & commitment to the brand The President Award – the most elite award given to an individual for greatest contribution for the year to the brand. Awarded by the CEO of the Brand

Bachelor Of Science (Bs), Business Administration And Economics

Business,Marketing