Karen Oliver-Behee Email & Phone Number

Chicago | Detroit | Grand Rapids | New York | Boston

Accelerate Growth & Change. Optimize HR Investments.As former Human Resources and Operations executives, the ON-RIVER team understand the challenges of managing the day-to-day while preparing the HR team and broader organization for the future.Working together, we accelerate you and your people to achieve the next level of growth in the most effective and efficient way. These results earn us the trust of CEOs and executive teams. Times of company growth and change can be messy. ON-RIVER can guide you quickly and safely through these “rapids” to the calm on the other side.

Illinois, Michigan, Ohio

Founded in 2018, Illuminate HC rapidly grew from less than 20 employees to 2,600 employees operating in 15+ facilities across 3 states today. Working together, on-river HR and Illuminate HC successfully designed and launched a new HR operating model framework that can evolve with the organization. This framework will increase the HR team effectiveness to enable continued company growth. #momentum #teamwork #HRRockStars #illumiNation

Founded in 2005, Acrisure is now one of the top 10 and fastest growing insurance brokerages in the country. Acquiring 100+ companies per year in 2017 and 2018, Acrisure grew to be 6,500+ employees globally across 400+ locally managed offices. Coached and managed HR team with responsibility for HR integration of 100+ new companies per year and providing HR Administration and Payroll services to 400+ locally managed offices.Evaluated HR talent, programs and technologies ability to support the rapid growth. Identified gaps, defined HR priorities for greatest impact and created roadmap for execution.

Northern Trust is one of the world’s most trusted financial institutions, managing $1T in assets with 18,000 employees globally. Organization experienced significant growth (both organic and through acquisitions) resulting in rapid expansion of global footprint placing stress on corporate services and cost structure. Partner and coach to CEO and executive team in their creation and implementation of a new organizational structure that was strategically aligned, growth oriented, cost effective and built on Northern’s unique cultural strengths.Created HR Organizational Effectiveness (OE) Center of Excellence. Recruited high potential leaders to build the team and evolve the programs.

HCSC is the largest customer-owned health insurance company, d.b.a. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas, employing 22,000+ people and serving 15 million members.2012 - 2016 Executive Director, Human ResourcesServed as HR Executive to Chief Operating Officer (COO), Chief Information Officer (CIO) and Chief Financial Officer (CFO). Managed HR plans & teams supporting 12,000+ union & non-union employees across multiple states and 15+ office locations; driving the human capital strategy and managing organizational culture and engagement programs.Led complex, high impact organizational change initiatives to achieve critical business results. • IT Operating Model Transformation (people, process and technology change). Created a more efficient and effective, metrics driven IT organization resulting in a ComputerWorld “Best Places to Work in IT” award winning workforce and workplace• Due Diligence and Integration activities related to M&A2008 - 2012 Senior Director, Talent ManagementManaged team responsible for culture, engagement, development, performance management and succession programs. Implemented new performance management program and tools (SuccessFactors). Created new succession planning approach that aligned business and talent planning activities.

Led and coached team of clinical educators and clinical trainers who prepared clinic and hospital employees, managers and physicians for new Epic Electronic Medical Records (EMR) system. Created “coach” program to provide employee-to-employee learning moments “on the floor”. Resulted in reduced formal training time and improved employee time to proficiency with the new tools.

Global professional services firm offering client’s advice and solutions in the areas of risk, strategy and people. Annual revenue exceeds $13 billion with 57,000 employees worldwide.Consulted with client executives to design and deliver HR operating model (talent, process and technology) recommendations for clients involved in mergers, acquisitions or divestitures.

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Activities and Societies: Delta Mu Delta, International Honor Society in Business Administration

Bachelor Of Science (Bs), Psychology

Activities and Societies: University Concert Band