Konstantinos Skerlos Email & Phone Number

• Training and managing the stores teams as to achieve sales targets in acquisitionand renewals for electricity and gas services.• Boost monthly sales through outbound telephone calls to existing and prospect customers: Analyzing existing customer base, identify opportunities and exploit them with the current product lineup.• Customer service: Complex complaints handling, settlements and daily problem solving.

Greece

• Monitoring daily, weekly and monthly business activity against business targets.• Fine tuning the stores PnL to ensure profitability through achieving the business targets and maximizing sales.• Hiring, training and managing employees to succeed.• Providing input to the company’s budgeting and sales forecasts. • Monitoring the appearance of stores and ensuring they meet company standards.

Athens

• Built up and manage an extensive sales network of physical stores, including their support mechanisms and processes • Plan and and assign the annual sales plan to teams and sales channels.• Achieve the quantitative targets set for commercial and business services.• Meet the qualitative targets regarding the level of customer service.• Identify, propose and evaluate custom promotional activities as to increase sales through local brand awareness.• Planning and implementing value-added services to the sales network as to increase sales through P.O.S commitment.• Horizontal and vertical expansion of the sales network as to approach new customer groups and offer higher levels of customer experience. Desing and implementation of the shop in shop and franchise sales points.

Greece

• Implementing and monitoring the company’s commercial policies (company owned and franchise stores). • Planning and implementing the budget of the area of responsibility. • Stock and inventory management as to achieve and retain maximum profitability and a healthy product mix. • Guidance of the stores’ managers as to deliver effectively and achieve the quantitative and qualitative targets set.

• Managing the assigned product categories (vision and sound).• Negotiating with key partners and suppliers. • Stock handling of the assigned product categories both in stores and central warehouse.

Master Of Arts (Ma), Marketing/Marketing Management, General

Bachelor Of Business Administration (Bba)