Konstantin Kuznetsov Email & Phone Number

Cornwall, ON, CA

Cornwall, Ontario, Canada

Phetchaburi, Thailand

- Teaching students using a systematic plan of lessons in accordance with the curriculum

Russia

• Developed and implemented business procedures, sales algorithms, and CRM systems for clients.
• Conducted data analysis to assess the efficiency and effectiveness of managerial policies and programs.

Moscow, Russia

• Created a customer service system by developing a division for interdepartmental communication and engaging third-party call centers.
• Monitored customer satisfaction and devised initiatives and procedures to enhance it, while maintaining interaction with regulatory authorities.
• Conducted analysis and facilitated large-scale data exchange between partner enterprises.
• As a team member, contributed to expanding the client base from 80k to over 1.5 million… Show more
• As a team member, contributed to expanding the client base from 80k to over 1.5 million subscribers.
• Facilitated the integration of the customer service system into the business processes of OAO 'MTS' following the acquisition of our company. Show less

Ekaterinburg, Russia

Built effective Customer and Commercial Division, directly managed a team of 167 people, increased sales revenue from $1,2m to $2,6m.